- HEP
- Drain System
Drain System
Drain System | Drain Opening | Plumbing | Charleston
When a stubborn clog halts the flow of your kitchen sink, shower, or main sewer line, HEP’s seasoned technicians arrive with the tools and know-how to get life moving again. We combine high-pressure hydro-jetting, precision camera inspections, and eco-friendly solutions to identify blockages fast and clear them even faster, saving you from messy backups and costly water damage. Homeowners and businesses across Charleston trust our punctual arrivals, transparent pricing, and tidy workmanship—because a clean, fully restored drain shouldn’t come with surprises.
Our 24/7 emergency response means that whenever you need dependable drain opening, we’re just a call away. From historic downtown condos to new builds on the outskirts, we adapt to every plumbing system’s quirks, offering maintenance plans that keep drains flowing freely year-round. Choose HEP, and enjoy courteous service backed by a satisfaction guarantee, so the only thing left behind is peace of mind.
FAQs
What are the most common signs that my drain is clogged and needs professional attention?
Typical warning signs include water backing up or draining very slowly, gurgling sounds coming from the pipes, unpleasant odors near sinks or floor drains, and water pooling around shower or tub drains. If more than one fixture is affected—such as a toilet bubbling when you run the sink—it usually means the clog is deeper in the main line and should be handled by a professional.
Can I just use a store-bought chemical drain cleaner instead of calling a plumber?
Chemical cleaners may provide a quick fix for minor hair or soap scum build-ups, but they rarely remove the entire blockage and can damage older PVC, galvanized, or cast-iron pipes over time. They’re also hazardous to handle and can create toxic fumes. A licensed plumber uses mechanical or hydro-jetting equipment that clears the clog completely, protects your plumbing, and identifies any underlying issues that could cause repeat problems.
What drain-opening techniques do you use for tough clogs in Charleston homes and businesses?
We start with an in-line video inspection to locate the blockage precisely. For routine clogs, we use professional-grade augers (drain snakes) that break up and extract debris. For heavy grease, scale, or tree-root intrusions, we deploy high-pressure hydro-jetting, which scours the pipe walls 360° without chemicals. If the pipe is damaged or collapsed, we can recommend trenchless repair options after the drain is cleared.
How much does a professional drain opening typically cost in the Charleston area?
For a single residential drain, most routine calls range from $125 to $250, depending on the drain’s location and severity of the clog. Hydro-jetting a main sewer line or addressing root intrusion can run $350 to $600. We provide upfront, flat-rate pricing after our initial assessment, so you know the full cost before any work begins. Ask about our current discounts for first-time customers and preventative maintenance plans.
What steps can I take to prevent future clogs after my drain has been opened?
1) Keep grease, coffee grounds, and fibrous foods out of the kitchen sink—use a strainer and compost or trash bin instead. 2) Run hot water and a small amount of dish soap down the drain after heavy use to help dissolve fats. 3) Install hair catchers in showers and bathtubs and clean them weekly. 4) Flush only toilet paper in toilets—no wipes, cotton swabs, or feminine products. 5) Schedule annual or semi-annual drain maintenance, such as hydro-jetting or enzyme treatments, to keep pipes clear and extend their service life.
Do you offer emergency or after-hours drain opening services in Charleston?
Yes. Clogs often happen at the worst possible times, so we provide 24/7 emergency service throughout Charleston and surrounding areas. Our fully stocked trucks allow us to diagnose and clear most blockages on the first visit, even late at night, on weekends, or during holidays. A live dispatcher is always available, and there are no hidden ‘surge’ fees—just a transparent emergency service rate quoted before we start.