Emergency Repairs

HEPEmergency Repairs

Emergency Repairs | Plumbing | Calhoun

When a pipe bursts at midnight or your water heater quits before work, HEP’s emergency team races across Calhoun with fully stocked vans and state-of-the-art leak-detection gear. We diagnose fast, fix on the first visit whenever possible, and leave your home cleaner than we found it—so you can get back to living, not mopping.

Behind every 24/7 response is a neighbor you can trust. Our certified technicians deliver transparent pricing, a 100% satisfaction guarantee, and decades of local experience in plumbing. One call to HEP brings calm, comfort, and water that flows exactly where it should.

FAQs

What situations are considered a plumbing emergency in Calhoun?

Any issue that threatens to damage your home, disrupt essential water service, or create a health or safety hazard is an emergency. Common examples include burst pipes, severe leaks you can’t shut off, overflowing toilets, sewage backups, water heater leaks, and gas-line or water-line breaks. If you’re unsure, call us—our dispatcher will help determine whether you need immediate service.

Are you really available 24/7, and how fast can you get to my Calhoun property?

Yes. Our technicians are on-call 24 hours a day, 7 days a week, including weekends and holidays. For customers in Calhoun city limits we typically arrive within 60 minutes of your call, and in surrounding Gordon County areas within 90 minutes, traffic and weather permitting. You’ll receive a real-time ETA and technician tracking link once we’re en route.

What types of emergency plumbing repairs do you handle?

We’re equipped to resolve virtually any urgent plumbing problem, including burst or frozen pipes, slab leaks, gas-line leaks, clogged or overflowing drains, water-heater failures, sump-pump breakdowns, sewer line blockages, and backflow or water-pressure issues. Our trucks are stocked with replacement parts, pipe, fittings, and water-extraction equipment so most repairs can be completed on the first visit.

How much will an emergency service call cost?

There is a one-time emergency dispatch fee that covers rapid response and after-hours staffing. Once on site, our plumber will perform a quick assessment and present upfront, flat-rate pricing for the repair before any work begins. No surprise charges—if additional problems are found, you’ll approve every step. We also offer financing options for larger repairs and accept all major credit cards.

What can I do while waiting for the plumber to arrive?

1) Shut off the main water valve or the nearest fixture valve to stop the flow. 2) Turn off the water heater’s gas or electrical supply if it’s leaking. 3) Open faucets at lower levels to drain remaining water and relieve pressure. 4) Use towels or buckets to contain water and minimize damage. 5) Keep children and pets away from the affected area. 6) If you suspect a gas leak, evacuate immediately and call 911 before calling us.

Do you work with homeowners insurance and follow local Calhoun plumbing codes?

Absolutely. We document the damage with photos and detailed reports to streamline your insurance claim and can communicate directly with adjusters if you prefer. All work meets or exceeds Georgia Plumbing Code and City of Calhoun permit requirements. Our licensed, insured technicians pull any necessary permits and arrange inspections so your repair is fully compliant and protected.

HEP
Book Online
(423) 819-7773