Expert Team
Expert Team | Heating and Air Conditioning | Bristol
Whether you’re battling a January chill on Clifton Down or trying to keep a Bedminster loft cool in July, HEP’s expert team is the name Bristol trusts for heating and air conditioning solutions that never miss a beat. Our certified engineers arrive promptly, armed with the latest diagnostic tools and genuine parts, ready to restore perfect indoor comfort—often in a single visit. From energy-efficient boiler upgrades to whisper-quiet AC installations, we tailor every project to your home, your budget, and the unique quirks of the West Country climate.
Customers stay with us because we combine small-town friendliness with big-city expertise. We offer transparent pricing, 24/7 emergency call-outs, and workmanship warranties that go the distance, so the only surprise you’ll feel is how quickly we get the job done. Discover why neighbours across Bristol rate HEP five stars and enjoy year-round peace of mind, knowing that your comfort is in the safest hands.
FAQs
What heating and air conditioning services do you offer in Bristol?
Our expert team provides complete HVAC solutions, including installation of new boilers, furnaces, heat pumps, air conditioners, and ductless mini-splits; preventive maintenance plans; 24/7 emergency repairs; system upgrades; smart thermostat integration; indoor air-quality products; and energy-efficiency assessments for residential and light-commercial properties throughout Bristol and surrounding areas.
How quickly can you respond to an HVAC emergency in Bristol?
We operate a true 24/7 emergency call-out service. For most addresses in the Bristol area, a certified engineer is typically onsite within 1–2 hours of your call, day or night. Our vans are stocked with common replacement parts so that the majority of breakdowns are resolved during the first visit.
Are your engineers qualified and insured?
Yes. All of our heating engineers are Gas Safe-registered, and our air-conditioning technicians hold F-Gas Category 1 certification as required by UK law. We carry full public liability and professional indemnity insurance, and we continuously train our staff on the latest manufacturer guidelines and safety regulations.
Do you provide free estimates and transparent pricing?
Absolutely. We offer no-obligation, written estimates for new installations, major repairs, and system replacements. Each quote breaks down equipment, labour, and any optional add-ons, so you know exactly what you’re paying for. There are no hidden fees, and we honour our quoted price unless the project scope changes.
How often should my heating or cooling system be serviced?
For optimal efficiency, safety, and warranty compliance, we recommend servicing boilers and furnaces once a year, ideally before the heating season. Air-conditioning units should also receive annual maintenance in early spring. Regular servicing reduces energy bills, extends equipment life, and helps prevent unexpected breakdowns.
What energy-efficient options do you recommend for Bristol’s climate?
Bristol’s moderate climate is well-suited to high-efficiency condensing boilers, air-source heat pumps, and hybrid systems that automatically switch between a boiler and heat pump for maximum efficiency. We also install smart thermostats, weather-compensating controls, and high-performance insulation upgrades that can cut energy use by up to 30%.