Available 24/7
Available 24/7 | Emergency Plumbing | Plumbing | Briceville
When a pipe bursts at midnight or the water heater quits on a Sunday, HEP is already on the way. Our Briceville team answers the phone around the clock, arriving with fully stocked trucks and the know-how to stop leaks, clear clogs, and restore hot water before bigger headaches set in. With transparent, upfront pricing and licensed technicians who respect your home, you can trust us to solve the problem—not just patch it up.
We built our reputation on swift, dependable emergency plumbing response, and we back every repair with a satisfaction guarantee. From flooded basements to sewer line backups, no issue is too messy or too minor; we treat each call with the urgency we’d want for our own families. When every minute counts, Briceville counts on HEP—day or night, holiday or weekend.
FAQs
What types of plumbing emergencies do you handle 24/7 in Briceville?
Our on-call plumbers are equipped to resolve burst pipes, overflowing toilets, sewage backups, major leaks, water-heater failures, clogged or frozen lines, gas line leaks, and any situation where water or gas is causing immediate damage or safety concerns. If you are unsure whether your problem qualifies as an emergency, call us—our dispatcher will assess the situation and send a technician if immediate service is needed.
How fast can an emergency plumber reach my Briceville home or business?
Because we station fully stocked service vehicles throughout Anderson County, an emergency technician can typically be at any address in Briceville within 60 minutes—often sooner. When you call, our dispatcher provides a real-time ETA and keeps you updated until the plumber arrives.
Will I pay extra for a late-night, weekend, or holiday service call?
We charge a modest emergency service fee that covers after-hours, weekend, and holiday responses. The fee is quoted upfront when you call, so there are no surprises. All repair costs are presented in a flat-rate estimate before work begins, and we never add hidden surcharges to your final bill.
What should I do while waiting for the emergency plumber to arrive?
If possible, turn off your home’s main water shut-off valve or the isolation valve closest to the leak to minimize damage. For water-heater issues, switch the unit to the OFF position. In the event of a gas leak, evacuate immediately, avoid using electrical switches, and call 911 from a safe location. Once you are safe, gather any warranties or prior service records to help the technician diagnose faster.
Are your emergency plumbers licensed, insured, and background-checked?
Yes. Every plumber we dispatch holds a current Tennessee plumbing license, carries full liability and workers’ compensation insurance, and has passed thorough background and drug screenings. We continually train our technicians on the latest safety protocols and local Briceville building codes to ensure compliant, high-quality repairs.
Do you guarantee the emergency repairs performed at my property?
Absolutely. All emergency repairs include a written 1-year parts and labor warranty. Should an issue related to our workmanship arise within that period, we will return at no cost to you. Additionally, we stand behind manufacturer warranties on any new fixtures or appliances we install.