Lifetime Workmanship Warranty
Your trusted partner for professional home services. Quality workmanship, guaranteed satisfaction.
Lifetime Workmanship Warranty | Roofing | Bluff City
Imagine never having to second-guess the quality over your head again. At HEP, we back every shingle, flashing, and nail with a lifetime workmanship warranty that Bluff City homeowners can truly bank on. Our certified crews bring decades of craft to each project, then seal it with the promise that if anything tied to our installation ever falters, we’ll be there—no hoops, no hidden fees, just genuine hometown integrity. That’s the kind of confidence only a locally rooted team can offer, and it turns the thought of roofing from a worry into a one-time celebration.
Beyond the paperwork, you’ll feel the difference the moment we arrive: clear communication, spotless job sites, and a dedication to protecting your property as if it were our own. Whether a sudden storm pushed you into action or you’re proactively upgrading for curb appeal and energy efficiency, our lifetime workmanship warranty means the investment keeps paying dividends year after year. Choose HEP and discover why Bluff City trusts us to raise, repair, and protect the very roofs that shelter their stories—because when it comes to roofing, “lifetime” really does mean for life.
FAQs
What is included in your Lifetime Workmanship Warranty for roofing in Bluff City?
Our Lifetime Workmanship Warranty guarantees that every aspect of the installation we perform—including decking preparation, underlayment, flashing, ventilation, shingle application, and cleanup—will be free from workmanship defects for as long as you own your home. If a leak or performance issue arises because we did not install something correctly, we will repair the problem at no cost to you, including all related labor and material expenses.
How does the Lifetime Workmanship Warranty differ from the manufacturer’s material warranty?
A manufacturer’s warranty covers factory defects in the roofing materials themselves (e.g., shingle granule loss or membrane splitting). Our Lifetime Workmanship Warranty, on the other hand, protects you against installation errors. If a leak occurs because we mis-fastened a shingle or failed to seal a flashing, that is covered under workmanship, regardless of whether the shingles are still under their own material warranty.
Is the Lifetime Workmanship Warranty transferable if I sell my home in Bluff City?
Yes. We allow a one-time transfer of the workmanship warranty to the next homeowner within the first 10 years after installation. The new owner simply needs to notify us in writing within 60 days of the home sale, and we will re-issue the warranty under their name at no additional charge.
What situations could void my Lifetime Workmanship Warranty?
The warranty may be voided if (1) you have another contractor modify or repair the roof without our written approval, (2) there is neglect or improper maintenance—such as allowing debris to build up or failing to correct pest damage, (3) structural changes to the home alter the roof load, or (4) damage results from extraordinary events like tornadoes, hailstorms, fires, or fallen trees. Normal homeowner maintenance and prompt reporting of any concerns keep your warranty fully in force.
How do I make a warranty claim if I notice a leak or roofing issue?
Call our Bluff City office or submit a claim through our website’s warranty portal. We will schedule an on-site inspection within 48 hours (or sooner in an emergency). If the issue is determined to be workmanship-related, we will authorize repairs immediately and complete them as quickly as materials and weather allow—usually within 3 to 5 business days.
Do I need to perform regular maintenance to keep the warranty valid?
Yes, light routine maintenance is required. We recommend having your roof inspected and cleaned every 2–3 years, clearing gutters each fall and spring, and removing large debris after storms. These simple steps prevent avoidable issues like water backup or moss growth and ensure any small concerns are addressed before they escalate, all while keeping your Lifetime Workmanship Warranty intact.