Maximizing Comfort with a New HVAC System in Oliver Springs

Heating and Air Conditioning
Oliver Springs
Heating and Air Conditioning in Oliver Springs

The Challenge: Non-Stop Operation with No Cool Air

A homeowner in Oliver Springs noticed their single outside unit running constantly—yet no relief from the summer heat. After replacing the capacitor themselves, they still faced the same problem: the system ran 24/7 but couldn’t cool the house. Frustrated and looking for answers, they called HEP. A friendly customer service representative (CSR) scheduled a visit and our HEP technicians arrived ready to diagnose the issue.

The Solution: A Modern, Efficient Split System Installed

After a thorough inspection, the HEP technician recommended a complete system upgrade rather than patch repairs. The old unit was removed, and in its place went a high-efficiency split heat pump system, featuring:

A new air handler designed for quieter operation
A matched condensing unit with R-454B refrigerant
A supplemental electric heat kit for chilly evenings
All equipment came with a 10-year parts warranty and one year of labor protection. The install team worked efficiently, finishing the job in a single day. By afternoon, cool air flowed through every vent—and the homeowner was thrilled.

New Lennox Elite Series furnace installed in a neat utility closet.

Below is the indoor unit after professional installation. Notice the tidy wiring, properly connected PVC vents, and clear access for future maintenance.

Clean internal view of the new furnace components, with organized wiring and blower motor.

Outside, the HEP technician made precise connections between the new condensing unit and the indoor system, ensuring leak-free refrigerant lines and secure electrical hookups.

Freshly connected refrigerant and electrical lines on the outdoor unit.

What Homeowners Can Learn

Having gone through this process, here are some simple tips to keep your home comfortable and your HVAC experience stress-free:

Trust the Diagnosis
If your system runs nonstop but won’t cool, resist quick fixes. A professional assessment can reveal if a full upgrade makes more sense long-term.
Prepare the Area
Clear the utility closet or pad space ahead of time. Easy access helps the HEP technician complete the job faster.
Review Warranties
Ask about parts and labor guarantees. A 10-year parts warranty provides peace of mind.
Schedule During Mild Hours
Early morning appointments often minimize downtime—your home will cool off well before the afternoon heat.

Regular maintenance and timely upgrades keep your comfort levels high and energy bills in check. If you hear unusual noises, see ice buildup, or experience constant runtime, reach out to a qualified team.

Condensate drain line with safety float switch installed next to the furnace.

Proper sealing of duct joints and pipes prevents air leaks and maintains efficiency. Even small details make a big difference.

Sealed ductwork with metallic foil tape to prevent air leaks.

Whether you’re in Oliver Springs or beyond, HEP technicians are here to help with all your [Heating and Air Conditioning] needs—providing reliable service, honest advice, and top-quality installations.

Published on October 22, 2025