How We Restored Reliable Heat for a Maryville Homeowner

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When a local homeowner reached out on a chilly evening, their package heat pump was no longer keeping the house comfortable. Warm air would flow one minute, then give way to unexpected cold spots the next. Concerned about rising energy use and mounting discomfort, they called HEP for help.

Diagnosing the Issue

Our HEP technician arrived promptly and ran a series of simple checks. Using precise service gauges, they discovered that the system’s pressure readings weren’t within normal limits—an early sign that key internal parts were no longer functioning correctly.

Rather than a quick filter change, this pointed to wear in the metering components (the parts that help refrigerant flow properly). Unfortunately, the original manufacturer had discontinued those parts, so a full replacement made more sense.

Installing a New, Efficient Package System

After discussing options, the homeowner chose a complete swap to a modern package heat pump with updated refrigerant lines and efficiency ratings. Over the next day, our team:

Removed the old cabinet and safely recovered the refrigerant
Installed the new filter/drier and piping connections
Verified all refrigerant fittings with clean gauges
Charged the system with the exact refrigerant amount needed

With the new unit set on a sturdy pad and surrounded by gravel for ideal drainage, airflow was greatly improved. The fresh refrigerant circuit and filter drier ensure reliable operation for years to come.

Attention to Detail Keeps Your System Running Smoothly

A quality installation goes beyond just dropping in a new box. Our Maryville team made sure to:

Secure and organize all wiring and tubing for easy future service
Apply proper insulation and protective foil around the base to prevent moisture damage
Confirm manufacturer specs by checking the data label before startup

Homeowner Tips from the HEP Technician

Even the best equipment needs a little care. Here are easy steps to keep your new system happy:

Clear the area around the outdoor unit. Keep leaves, grass, or debris at least two feet away for proper airflow.
Inspect visible refrigerant lines and insulation. If you notice cracks or wear, schedule a quick service visit.
Check your filter monthly and replace it when it looks dirty. A clean filter reduces strain and boosts efficiency.
Note the model and refrigerant on the data label (take a photo). It speeds up any future service calls.
Arrange annual tune-ups with a qualified HEP technician to catch issues early and maintain manufacturer warranties.

By following these simple practices—and working with experienced professionals—you can enjoy consistent comfort and lower energy bills all year long. Our Maryville customers rest easy knowing HEP is just a call away for service or installation needs.