Experienced Technicians
Experienced Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Birchwood
When your Birchwood home feels more like a sauna in July or an icebox in January, HEP’s experienced technicians are ready to restore perfect comfort—fast. Our team brings decades of hands-on know-how to every HVAC unit replacement, carefully matching your space with the ideal, high-efficiency system and installing it with precision. From the moment you call, we arrive on time, respect your property, and keep you informed, so there are zero surprises—just reliable heating and cooling that makes every room feel exactly right.
Customers choose HEP because we combine small-town neighborliness with the resources of a regional leader. Expect straightforward pricing, affordable financing, and generous warranties, all backed by 24/7 emergency support long after the job is done. If your current equipment is loud, inefficient, or on its last legs, let our certified pros deliver a seamless upgrade that lowers energy bills and raises year-round comfort—so you can enjoy Birchwood living without ever thinking about your HVAC again.
FAQs
How do I know it’s time to replace my existing HVAC system rather than repair it again?
Most equipment that is 12–15 years old, needs frequent repairs, or suffers a 20 % or greater drop in heating/cooling performance is typically a better candidate for replacement. Our technicians will measure energy-use trends, refrigerant pressures, airflow, and heat-exchanger integrity during an on-site evaluation in Birchwood. If repair costs exceed roughly 40 % of the price of a new, high-efficiency unit—and the old system is out of warranty—replacement usually delivers lower lifetime costs and improved comfort.
How long does a complete HVAC replacement take, and will I be without heating or cooling the entire time?
A straightforward like-for-like furnace/AC or heat-pump replacement takes 4–8 hours. More complex jobs—adding new duct runs, zoning controls, or an air purifier—can extend the project to two days. You’ll be without heating or cooling only while the old equipment is disconnected and the new system is tied in (typically 2–4 hours). We schedule replacements in Birchwood so critical changeovers occur during milder parts of the day, and we always leave one zone or room with temporary electric heat or portable AC for vulnerable occupants if needed.
How is the correct size (capacity) of my new HVAC unit determined?
We perform a Manual J heat-gain/heat-loss calculation that considers Birchwood’s design temperatures, your home’s square footage, insulation levels, window orientation, occupancy, and internal loads. This prevents oversizing, which causes short cycling and humidity problems, and undersizing, which leaves some rooms uncomfortable. The resulting BTU or tonnage requirement guides us to the properly matched furnace and/or condenser so you enjoy consistent temperatures and maximum energy efficiency.
What efficiency ratings should I look for, and how do they affect my utility bills?
For air conditioners and heat pumps, look at SEER2 (cooling efficiency) and HSPF2 (heating efficiency for heat pumps). Furnaces are rated in AFUE. In Birchwood’s climate, upgrading from a 13.4 SEER2 to a 16 SEER2 system can cut summer electricity costs by 20–30 %. A 96 % AFUE furnace versus an 80 % model can save roughly $200–$300 per heating season on natural-gas bills, depending on usage. High-efficiency equipment also often qualifies for rebates and federal tax credits, lowering upfront costs.
Are there rebates or financing options available in Birchwood for HVAC replacements?
Yes. As of 2024, Tennessee Valley Authority’s EnergyRight program offers up to $400 back on qualifying heat pumps. The federal Inflation Reduction Act provides tax credits up to 30 % of project cost (max $600 for an AC, $2,000 for a heat pump, $600 for a furnace). Local utilities sometimes add $50–$150 thermostat incentives. We handle all paperwork, and our Birchwood office partners with lenders that offer 0 % APR for 12 months or low-interest plans up to 120 months so you can spread the investment over time.
What should I do before the technicians arrive, and what can I expect during installation day?
Clear a 3-foot path to the indoor air handler/furnace and the outdoor condenser area, remove fragile items from walls near work zones, and secure pets. Expect our crew to place floor runners, wear boot covers, and isolate the workspace with plastic sheeting if duct alterations are needed. We’ll shut off power and gas, evacuate refrigerant per EPA guidelines, remove the old unit, set and level the new equipment, braze and pressure-test refrigerant lines, pull a deep vacuum, charge with factory-specified refrigerant, wire all controls, and commission the system. Before leaving, we walk you through thermostat programming, filter changes, warranty registration, and maintenance tips.