Professional Solutions
Professional Solutions | Electrical Repair | Electrical | Birchwood
When unexpected sparks fly or the lights refuse to glow, Birchwood homeowners and businesses turn to HEP’s Professional Solutions Electrical team for fast, courteous help. Our licensed technicians arrive in fully stocked vans, ready to pinpoint problems, replace faulty wiring, and restore power with minimal disruption to your day. From tripped breakers and flickering fixtures to complex panel upgrades, we blend old-fashioned craftsmanship with today’s safest technologies—so you can relax knowing every circuit is in capable hands.
Choose HEP and you’ll experience transparent pricing, clear communication, and a workmanship guarantee that keeps your property shining long after we leave. Whether you need an urgent electrical repair or proactive maintenance to prevent future outages, we treat every call like an emergency and every customer like a neighbor. Discover why Birchwood trusts us to keep the current flowing—reach out today and let our pros light the way.
FAQs
What types of electrical repairs do you handle in Birchwood?
We cover a full spectrum of residential and light-commercial repairs, including fault-finding and rewiring, breaker panel replacement, outlet and switch replacement, lighting circuit repairs, surge-protection installation, ceiling-fan and fixture troubleshooting, and code-violation corrections. If you’re unsure whether we handle a specific issue, just call—chances are we do.
Are your electricians licensed and insured for work in Birchwood?
Yes. Every technician who arrives at your door holds a Tennessee state electrical license, maintains OSHA safety certifications, and is fully covered by liability and workers’ compensation insurance. We also obtain any municipal permits Birchwood or Hamilton County may require before commencing work.
Do you offer 24/7 emergency electrical service?
Absolutely. Electrical hazards rarely wait for business hours, so our emergency response team is on call day and night, including weekends and holidays. We aim to be on-site within 60–90 minutes anywhere in the Birchwood area to make the situation safe and restore power where possible.
How much will my electrical repair cost?
We provide transparent, upfront pricing. After diagnosing the problem, our technician will present a fixed-price quote that includes parts, labor, and any permit fees—no surprise add-ons. For common repairs such as breaker replacement or outlet rewiring, we can often give a price range over the phone. Seniors, military personnel, and first-time customers also receive a 10 % discount.
Do you stand behind your repair work?
Yes. All parts we supply are backed by the manufacturer’s warranty, and we add our own 2-year workmanship guarantee. If the same problem reoccurs within that period due to our installation or repair, we’ll return and fix it at no charge.
What should I do before the electrician arrives?
For safety, switch off the affected breaker if possible and keep the area clear. Have any previous inspection reports or warranty documents handy, and list the symptoms you’ve observed (e.g., tripping breaker, flickering lights). Pets should be secured, and if the issue involves exterior equipment, ensure access gates are unlocked. These steps help our technician complete the repair faster and more efficiently.