- HEP
- Years Of Experience
Years Of Experience
Years Of Experience | Drain Opening | Plumbing | Birchwood
For more than 35 years, HEP’s licensed plumbers have been the trusted pros Birchwood homeowners call when sinks gurgle, tubs back up, and patios flood. Our seasoned team pairs time-tested skill with the latest inspection cameras and hydro-jetting technology, clearing clogs quickly while protecting your pipes and property. From tree-root invasions to toddler toys lost down the toilet, we’ve seen (and solved) every messy scenario imaginable—always with transparent pricing and a tidy worksite.
When you need fast, frustration-free drain opening, we’re on standby 24/7, ready to roll out in fully stocked vans that let us fix most problems on the first visit. Give HEP a ring today and enjoy the relief of water flowing freely again—plus the peace of mind that comes from decades of local expertise standing behind every job.
FAQs
What signs indicate that I need a professional drain-opening service?
Slow water drainage, recurring clogs, foul odors, gurgling sounds, or water backing up into sinks, tubs, or floor drains all point to a blockage deep in the system. After more than 20 years of serving Birchwood homes and businesses, we’ve found that these symptoms rarely resolve permanently with DIY fixes. A professional assessment prevents overflow, pipe damage, and costly cleanups.
How do you open clogged drains, and what equipment do you use?
Because we have decades of hands-on experience, we select the safest, most effective method for each situation. For routine kitchen or bathroom blockages we start with a professional-grade auger (drain snake). For heavier obstructions—grease, tree roots, or scale—we deploy high-pressure hydro-jetting that scours pipe walls 360°. In older Birchwood properties with fragile piping we may insert a video camera first to map the clog and avoid damage. All equipment is sanitized between jobs and meets current plumbing codes.
Are store-bought chemical drain cleaners safe to use before calling you?
Over-the-counter chemicals can sometimes clear minor soap scum, but they also generate heat that can warp PVC, corrode metal pipes, and harm septic systems. When we arrive, residual chemicals put our technicians at risk and may limit the tools we can deploy. With 20+ years in the Birchwood area, we recommend skipping harsh chemicals and calling us instead; we offer same-day service and eco-friendly solutions that protect your plumbing and the environment.
How long does a typical drain-opening visit take?
Most residential calls are completed in 60–90 minutes, including setup, clog removal, and a follow-up camera inspection to confirm full flow. Severe blockages, multiple affected fixtures, or root intrusions can take 2–3 hours. Our decades of experience allow us to give accurate time estimates once we inspect the line, so you can plan your day with minimal disruption.
What can I do to prevent future drain clogs after your service?
We advise Birchwood customers to: 1) avoid pouring grease, coffee grounds, or fibrous foods down kitchen sinks; 2) use hair catchers in showers and tubs; 3) flush only human waste and toilet paper; 4) schedule annual drain inspections if your property has mature trees or older pipes; and 5) run hot water for 30 seconds after each use of the garbage disposal. After finishing a service, our technician will provide a tailored maintenance checklist based on your home’s plumbing layout.
Do you offer emergency drain-opening, and what areas around Birchwood do you cover?
Yes. Our on-call team is available 24/7 for urgent blockages that threaten to flood or shut down your property. We cover all of Birchwood as well as neighboring communities within a 25-mile radius, including Oak Hollow, Silver Creek, and Pine Ridge. With fully stocked vans and more than two decades of local plumbing experience, we can usually arrive within an hour and have your drains flowing again the same visit.