- HEP
- Commercial Property
Commercial Property
Commercial Property | Commercial Plumbing | Plumbing | Birchwood
When a burst pipe threatens productivity or an outdated system slows service, Birchwood businesses turn to HEP for fast, fault-free solutions. Our technicians understand the pressures of keeping retail floors dry, kitchens compliant, and industrial lines flowing, so we arrive equipped to diagnose, repair, and upgrade with minimal disruption. From high-capacity water heaters to clever backflow prevention, we design every fix to protect your bottom line today and scale with tomorrow’s growth needs—because true commercial plumbing success is measured in uninterrupted trading hours and happy tenants.
What sets HEP apart is our upfront communication and transparent pricing. You’ll know the scope, schedule, and exact cost before a wrench is lifted, and a dedicated project manager will keep you informed until the final pressure test is signed off. Ready for workmanship that works as hard as your business? Call HEP’s Birchwood team and let us raise the bar for commercial plumbing performance.
FAQs
What types of commercial properties in Birchwood do you service?
We handle the full spectrum of commercial premises, including offices, retail units, warehouses, industrial plants, restaurants, hotels, schools, and healthcare facilities. If your building is used for business or public purposes in Birchwood or the surrounding business parks, our team is fully equipped and certified to work on its plumbing system.
Do you offer 24/7 emergency plumbing for Birchwood businesses?
Yes. Commercial operations can’t afford downtime, so we provide a true 24/7/365 call-out service. Our local engineers are on standby around the clock and can typically be on-site anywhere in Birchwood within 60 minutes to isolate leaks, clear blockages, repair burst pipes, or restore hot water and heating.
Are your engineers qualified to carry out work on commercial gas and water systems?
Absolutely. All engineers hold NVQ Level 2 or higher in Plumbing & Heating, are Gas Safe registered for commercial appliances, and carry additional certifications for unvented hot-water systems, backflow prevention, and RPZ valve testing. We also comply with WRAS, Water Supply (Water Fittings) Regulations 1999, and all relevant building regulations.
Can you provide planned preventative maintenance (PPM) contracts for our site?
Yes. We create tailored PPM schedules that cover routine inspections, testing of pumps and valves, descaling, water quality sampling, and drain line camera surveys. Regular maintenance reduces emergency call-outs, keeps you compliant with insurance and HSE requirements, and prolongs the life of your plant and pipework.
How do you price commercial plumbing jobs?
For one-off repairs we charge a transparent hourly rate plus parts, with no hidden call-out fees. Larger projects—such as complete plant-room upgrades or commercial kitchen fit-outs—are quoted on a fixed-price basis after a free site survey. Detailed quotations list labour, materials, and timelines so you can budget confidently.
What sets commercial plumbing apart from residential plumbing?
Commercial systems operate at higher loads, often involve boosted cold-water services, larger-bore pipework, complex controls, and strict regulations (e.g., Legionella management, backflow containment). They also demand rapid response because downtime affects business continuity. Our engineers specialise in these high-demand environments, ensuring safety, compliance, and minimal disruption to your operations.