Quick Fixes
Quick Fixes | Plumbing | Benton
When a faucet drips at midnight or a drain backs up during a weekend barbecue, Benton residents know they can rely on HEP’s quick fixes plumbing team for calm, confident help. Our licensed pros arrive fast, stocked with the right parts and know-how to stop leaks, clear clogs, and get water flowing the way it should—often in a single visit. Friendly service is our trademark, and courtesy booties, clean workspaces, and straightforward advice are all part of the package.
From minor repairs to emergency bursts, we believe great work shouldn’t come with surprises. That’s why you’ll receive upfront pricing, text alerts on technician arrival, and a solid satisfaction guarantee. Whether you’re in a historic downtown bungalow or a new build on the outskirts, HEP keeps Benton’s water systems humming so you can get back to what matters most—without giving plumbing a second thought.
FAQs
What kinds of “quick fix” plumbing jobs do you handle in Benton?
Our Benton service team specializes in fast, small-scope repairs such as dripping or broken faucets, running or clogged toilets, garbage disposal jams, supply-line leaks under sinks, shower valve cartridge swaps, minor water-heater igniter resets, and simple drain snaking (up to 30 ft). Because our trucks are stocked with the most common parts, 90 % of these fixes are completed in a single visit.
How soon can a technician reach my Benton home in an emergency?
We have on-call plumbers stationed throughout Saline County, so if you call before 10 p.m. we can usually arrive within 60 minutes—often sooner inside the Benton city limits. Overnight calls are routed to our 24/7 dispatch line, and the first available technician will head out immediately. You’ll receive a text with the plumber’s name, license number, and live GPS ETA so you know exactly when help is coming.
Are your quick repairs just temporary, or will they last?
Every repair is performed with code-approved, manufacturer-recommended parts, not temporary patches. If a quick fix is all that’s needed (e.g., replacing a washer or P-trap), the repair is considered permanent and is backed by our one-year labor warranty. If we believe a larger underlying problem exists—such as deteriorated galvanized piping—we’ll explain the options and, with your permission, schedule a future appointment for a long-term solution.
Do you charge extra for evenings, weekends, or holidays in Benton?
We use a transparent flat-rate price book. Service during our standard hours (7 a.m.–6 p.m.) is billed at the same rate Monday–Saturday. After-hours, Sunday, and major holidays carry a modest emergency dispatch fee that we quote before rolling a truck. There is never any hidden overtime or “door fee,” and estimates are free if you choose to proceed with the repair.
What information should I have ready when I call for a quick plumbing fix?
To speed things up, please have the following: 1) your address and best callback number; 2) a brief description of the issue (e.g., “water spraying from the supply hose under the kitchen sink”); 3) the fixture’s brand/model if known; 4) whether you have already shut off the water or gas; and 5) any photos or video you can text or email. These details help us arrive with the right parts and keep your cost down.
Are your Benton plumbers licensed and insured, and do you guarantee the work?
Yes. All technicians hold current Arkansas Master or Journeyman Plumber licenses, carry full liability and workers’ compensation insurance, and undergo annual background checks. We guarantee workmanship for one year on quick fixes and honor all manufacturer warranties on parts installed. If the same problem recurs within the warranty period, we return and correct it at no charge.