Highest Industry Standards
Highest Industry Standards | Generators | Electrical | Benton
When the lights go out in Benton, homeowners and businesses alike turn to HEP’s trusted team for rapid, reliable power solutions. Our certified technicians design, install, and maintain state-of-the-art generators that meet and exceed the highest industry standards, safeguarding everything from medical equipment to family movie night. Backed by years of local experience, we understand the region’s unique power challenges and provide tailored recommendations that keep you humming along no matter what the forecast holds.
From the first site assessment to ongoing preventive maintenance, you’ll notice the HEP difference in every wire, bolt, and customer interaction. We source premium components, follow rigorous testing protocols, and remain on call 24/7 so your investment stays ready at a moment’s notice. Choose the local pros who treat reliability as a promise rather than a perk—choose HEP for unmatched peace of mind in Benton.
FAQs
What types of generators do you provide for customers in Benton?
We supply a full range of generators that meet or exceed the latest NFPA, NEC, and UL standards. Options include portable gasoline generators (2–10 kW), residential standby units (14–26 kW), light-commercial diesel sets (30–150 kW), and industrial gas or diesel systems up to 2 MW. All models are sourced from Tier-1 manufacturers and come with factory warranties as well as our own workmanship guarantee.
Do you take care of permits and code compliance during installation?
Yes. Our project managers handle the entire permitting process with the City of Benton and Saline County, including electrical, fuel, and noise ordinances. We schedule inspections, provide load-calculation documentation, and ensure the installation meets NEC 2023, NFPA 70 (National Electrical Code), and NFPA 110 standards for emergency and standby power systems.
How do I know what size generator I need for my home or business?
We perform a complimentary on-site load assessment. Using digital load-analysis tools, we calculate starting (inrush) and running wattage for HVAC, appliances, and critical equipment. We also factor future expansion and desired run-time. Within 24 hours you receive a written report with at least two properly sized generator options and total project costs.
What kind of maintenance is required after installation?
For residential units, we recommend semi-annual visits that include oil and filter changes, battery testing, firmware updates, and a 20-minute full-load exercise. Commercial and industrial sets usually follow a quarterly or monthly plan in accordance with NFPA 110 Chapter 8. All maintenance is logged digitally and available for insurance or regulatory audits.
Are your technicians certified and insured?
Absolutely. Every field technician holds an Arkansas Journeyman or Master Electrician license, carries factory training certificates from Generac, Cummins, or Kohler, and is OSHA 10 or 30 certified. Our company maintains $5 million in general liability and workers’ compensation coverage for your protection.
Will my generator start automatically during a power outage?
If you choose a standby model with an Automatic Transfer Switch (ATS), the system senses utility loss within 1 second, starts the generator, and transfers the load in 10–15 seconds. When utility power is restored, the ATS re-transfers the load and performs a cool-down cycle before shutting the generator off—completely hands-free.