Repair Or Installation
Repair Or Installation | Plumbing | Bean Station
When Bean Station homes creak with hidden leaks, rusty lines, or water heaters that have given up the ghost, HEP shows up with fully stocked trucks and the know-how to make everything flow again. Our licensed technicians live right here in the Lakeside community, so they understand the quirks of local water pressure and older pipework; whether you need a swift repair, a full fixture upgrade, or a brand-new addition roughed in, we treat every job like it’s our own kitchen sink. From the first friendly phone call to the final pressure test, you get clear pricing, tidy workmanship, and lasting peace of mind.
Choose HEP for your next plumbing project and enjoy 24/7 emergency response, top-tier parts, and a satisfaction guarantee that’s backed by decades of East Tennessee service. We respect your schedule, protect your floors with clean drop cloths, and leave nothing behind but smooth-running water lines—so you can get back to mountain views, lake days, and life uninterrupted.
FAQs
What types of plumbing repairs and installations do you handle in Bean Station?
Our technicians are equipped to tackle everything from minor repairs—like dripping faucets, running toilets, and garbage-disposal jams—to major projects such as water-heater replacement, sewer-line repair, re-piping, and full bathroom or kitchen fixture installations. We service both residential and light-commercial properties throughout Bean Station and surrounding Grainger County communities.
Are you properly licensed and insured to work on my property?
Yes. We hold a Tennessee state plumbing contractor’s license and carry full general-liability and workers’-compensation coverage. Copies of all documentation are available upon request, giving you peace of mind that your job will meet state and local codes and that you’re protected against unexpected incidents.
How quickly can you respond to a plumbing emergency such as a burst pipe or sewer backup?
We maintain a 24/7 emergency line staffed by live dispatchers. For calls within Bean Station city limits, a licensed plumber can typically be on site within 60–90 minutes—often sooner during normal business hours. Our vans are stocked with common repair parts so most emergencies are resolved in a single visit.
Do you offer free estimates and up-front pricing for repairs or new installations?
Absolutely. After inspecting the issue or reviewing installation plans, we provide a detailed, written quote that outlines labor, parts, and any permit fees. There are no hidden charges; you approve the price before work begins. If multiple repair or fixture options exist, we’ll explain each one so you can choose what best fits your budget.
What brands or materials do you recommend for new fixture or pipe installations?
We install all major brands, but we often recommend Delta, Kohler, Moen, and Bradford White because of their solid warranties and ready availability of replacement parts in East Tennessee. For piping, we favor PEX for its freeze resistance and minimal joints, though we also install copper and CPVC when project specs or customer preference call for them.
Is your workmanship covered by a warranty?
Yes. All repair labor is backed by a one-year workmanship warranty, while new fixture and water-heater installations come with manufacturer warranties of 3–10 years depending on the product. If anything we installed fails due to our workmanship within the warranty period, we’ll return and correct the issue at no cost.