- HEP
- Seamless Power Delivery
Seamless Power Delivery
Seamless Power Delivery | Generators | Electrical | Bean Station
When sudden storms blow across Bean Station and the lights go out, peace of mind comes from knowing you’re backed by HEP’s seamless power delivery solutions. Our experienced electricians specialize in sizing, installing, and maintaining whole-home and commercial generators that activate automatically, keeping HVAC systems humming, refrigerators cold, and devices charged without a flicker of interruption.
From your first consultation to round-the-clock emergency service, HEP delivers the courteous expertise and transparent pricing our East Tennessee neighbors have trusted for decades. Discover how our reliable generators safeguard your family, protect your business, and free you from every “what-if” the forecast can throw your way—so life in Bean Station never skips a beat.
FAQs
Why should I invest in a standby generator for my Bean Station home or business?
Bean Station experiences everything from strong summer thunderstorms to occasional winter ice events, both of which can knock out power for hours or days. A standby generator automatically restores electricity within seconds, keeping HVAC systems, refrigerators, medical devices, internet connections, and security equipment running. Beyond convenience, it protects against frozen pipes, food spoilage, and lost productivity, making it a smart long-term investment for both homeowners and commercial facilities.
What size generator do I need, and how is it determined?
Proper sizing depends on the total running wattage and starting (surge) wattage of the appliances and systems you want to power. During a free on-site assessment, our technicians list your critical loads—HVAC, well pump, lights, computers, etc.—then calculate peak demand. We also account for Bean Station’s summer heat, which places a higher load on air-conditioning. Based on this data we recommend a generator, typically ranging from 10–22 kW for homes and 25 kW or more for small businesses, ensuring seamless performance without overspending on excess capacity.
How does an automatic transfer switch (ATS) provide seamless power delivery?
The ATS constantly monitors utility voltage. When it senses an outage or severe voltage drop, it signals the generator to start and simultaneously disconnects your building from the utility grid. Once the generator reaches proper speed and voltage—usually within 10–15 seconds—the ATS transfers the electrical load to the generator. When utility power is restored and stable, the ATS reverses the process and shuts the generator down after a brief cool-down period. This automated sequence means you never have to go outside in a storm to flip switches or refuel a portable unit.
What routine maintenance does my generator require, and do you offer service plans?
Standby generators are engines and need the same care you’d give a car. Key tasks include changing oil and filters, inspecting spark plugs, checking coolant and battery health, and updating firmware on newer digital models. Most manufacturers recommend service every 6–12 months or after 100 run hours. We offer tiered maintenance plans that include semi-annual inspections, load-bank testing, 24/7 remote monitoring, and priority emergency repair service—ideal for Bean Station residents who travel or businesses that can’t afford downtime.
How long does installation take, and what permits or preparations are required in Bean Station?
After the initial load assessment and equipment selection, we handle all paperwork with Grainger County’s building and electrical departments as well as Tennessee Gas if a new gas meter upgrade is needed. Typical residential installations take 1–2 days: day 1 for pad construction, gas line, and electrical conduit; day 2 for generator placement, wiring, and commissioning. Larger commercial units may take up to a week. We coordinate inspections and final utility sign-offs, so your only job is choosing where the generator will sit and being available for a quick operational walkthrough.
Will installing a generator add value to my property, and do you offer financing?
National real-estate studies show that whole-house generators recoup 65–75 % of their cost at resale, and in a rural market like Bean Station—where buyers value self-reliance and reliability—the percentage can be even higher. Insurance companies may also offer premium discounts for homes with professionally installed backup power. To make the investment easier, we partner with several lenders to provide low-interest financing and promotional no-payment options for the first 12 months, subject to credit approval.