- HEP
- High-quality Workmanship
High-quality Workmanship
High-quality Workmanship | Plumbing | Andersonville
With roots firmly planted in Andersonville, HEP delivers a level of craftsmanship that turns routine plumbing into an art form. Our licensed technicians arrive on time, respect your home, and treat every faucet, fixture, and pipe as if it were their own. From meticulous leak detection to elegant bathroom remodels, we pair modern technology with old-school pride so your water flows flawlessly and your peace of mind stays intact.
Neighbors know us for transparent pricing, tidy work areas, and solutions that hold up long after we pack up the toolbox. Whether you’re racing a midnight burst pipe or planning a dream kitchen, HEP’s high-quality workmanship ensures your project is handled efficiently, safely, and with a personal touch that only a local team can offer. Discover why Andersonville trusts HEP when the job calls for true expertise in plumbing.
FAQs
What plumbing services do you offer in Andersonville?
Our Andersonville team handles the full spectrum of residential and light-commercial plumbing, including leak detection and repair, drain cleaning, water-heater installation and maintenance, sump pump replacement, garbage disposal repair, bathroom and kitchen fixture upgrades, sewer line inspections, and code-compliant new-construction rough-ins.
Are your plumbers licensed and insured?
Yes. Every technician who arrives at your Andersonville property holds current Illinois state plumbing licenses and completes ongoing training in the latest materials, tools, and safety standards. We also carry full liability and workers’ compensation insurance, so you’re completely protected while we’re on the job.
Do you provide emergency plumbing service after hours?
Absolutely. Plumbing problems don’t wait for business hours, so we maintain a 24/7/365 on-call crew for burst pipes, overflowing toilets, sewer backups, and any issue that threatens your home or health. Call our main number any time; you’ll speak with a live dispatcher who can have a qualified plumber at your Andersonville address within 60–90 minutes in most cases.
How do you price your plumbing work?
We use straightforward, up-front pricing. After a thorough on-site assessment, your plumber will present a written estimate that lists parts, labor, and any permit fees. Once you approve the quote, that price is locked in—no hidden charges or overtime surprises. For larger projects we can break the cost into progress payments or offer low-interest financing through our lending partners.
Do you guarantee your workmanship?
Yes. We stand behind every job with a two-tier guarantee: a 1-year warranty on labor and manufacturer warranties on all parts and fixtures we supply (many extend 3–10 years). If any workmanship issue arises within the coverage period, we return promptly at no charge to make it right.
How soon can I schedule a service appointment?
Most standard service calls can be booked the same or next business day. You can schedule by phone, through our website’s live chat, or by using our online calendar. Provide a brief description of the problem, and we’ll reserve a two-hour arrival window. We’ll also send text and email updates when your technician is en route so you’re never left guessing.