Quality Generators

HEPQuality Generators

Quality Generators | Generators | Electrical | Andersonville

HEP keeps Andersonville humming, rain or shine, with a curated lineup of premium generators engineered for unwavering performance. Whether you’re safeguarding a bustling storefront on North Clark or cozy evenings at home, our experts pair you with right-sized, fuel-efficient units that start instantly and run quietly. Every install is handled by certified technicians, and our 24/7 monitoring service means you’ll never be left guessing when the power flickers.

From initial load assessment to annual tune-ups, we treat backup power as an ongoing partnership. Explore propane, natural gas, and portable options that meet strict local codes, benefit from transparent pricing, and tap into financing plans designed around your budget. Discover why neighbors, coffee shops, and small manufacturers alike count on HEP’s generators to keep life moving without interruption.

FAQs

What types of generators do you install and service in Andersonville?

We work with a full range of residential and light-commercial generators, including permanently installed natural-gas/propane standby units (usually 7 kW–150 kW) and larger diesel-powered commercial sets. We are certified dealers for leading brands such as Generac, Kohler, and Cummins, which means we can handle sales, installation, warranty repairs, and regular maintenance all under one roof.

How do I determine the right generator size for my home or business?

Proper sizing starts with a load calculation. Our technicians measure the running and start-up (surge) wattage of the appliances, HVAC equipment, and critical circuits you want backed up. We then add a 15 % safety margin to account for future load growth. For homes, sizes typically fall between 14 kW and 24 kW; small businesses often require 30 kW–60 kW or more. We offer a free on-site assessment in Andersonville to give you a written sizing recommendation and quote.

Do I need a permit in Andersonville to install a standby generator?

Yes. The City of Andersonville requires an electrical permit and usually a separate gas-line permit if you are tying into natural gas. Our team handles the entire permitting process, including site plans, load calculations, and any HOA paperwork. We schedule the city inspection and remain on site the day of the inspection to address any questions from the code official.

How often should a generator be maintained, and do you offer maintenance plans?

Standby generators should receive professional service at least once a year or after every 200 running hours, whichever comes first. Maintenance includes an oil and filter change, spark-plug replacement, valve adjustment, battery test, firmware update, and a full system diagnostic. We offer tiered maintenance plans—Basic, Plus, and Premium—that include 24/7 monitoring and priority service during storms for Andersonville customers.

What happens during a power outage—will the generator start automatically?

If you choose an automatic standby generator, it is paired with an automatic transfer switch (ATS). The ATS senses a utility power loss in less than a second, signals the generator to start, and transfers your electrical load once the generator reaches full speed, typically within 10–15 seconds. When utility power returns, the ATS switches back, the generator runs a cool-down cycle, and then shuts off automatically. No manual intervention is required.

What warranty and support do your quality generators come with?

Most models we install include a 5-year limited manufacturer’s warranty on parts and labor. Extended 7- and 10-year coverage is available. As an authorized service provider, we file warranty claims on your behalf and stock common parts locally in Andersonville to minimize downtime. Our installations also come with a one-year workmanship guarantee that covers all electrical and gas-line connections.

HEP
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(423) 819-7773