Urgent Repair
Urgent Repair | Heating and Air Conditioning | Altamont
When your home in Altamont suddenly feels like a freezer or a sauna, HEP is ready 24/7 with rapid-response heating and air conditioning expertise. One call dispatches a certified technician who’s equipped to diagnose and repair furnaces, heat pumps, and AC units on the first visit—no waiting, no surprises, just honest pricing and a warm (or cool) sigh of relief.
From well-stocked service vans to satisfaction guarantees that keep your comfort front and center, we treat every urgent repair as if it were happening in our own homes. Trust the local team that shows up on time, respects your space, and restores perfect temps before the stress has a chance to settle in—HEP keeps Altamont comfortable, day or night.
FAQs
What situations count as an HVAC emergency, and how fast can you reach my Altamont home?
An emergency is any condition that threatens your comfort or safety, such as a total loss of heat when outside temperatures are below 50 °F, an air-conditioning failure when it is above 90 °F, a suspected gas or carbon-monoxide leak, sparking or smoking equipment, loud grinding noises, or an indoor water leak from the air handler. Because we station an on-call crew inside Albany County 24/7, our average arrival time anywhere in Altamont is 60–90 minutes from the moment you authorize the dispatch.
Do you repair both heating and cooling equipment during an urgent visit?
Yes. Our emergency service vans are stocked for every common heating and air-conditioning failure, including gas and electric furnaces, heat pumps, central air conditioners, rooftop package units, and ductless mini-splits. The same NATE-certified technician who fixes a failed furnace in January can also troubleshoot an iced-up condenser in July.
What brands and system types can your technicians work on?
We repair all major residential and light-commercial brands—Carrier, Trane, Lennox, Rheem, Goodman, York, Bryant, Mitsubishi, Daikin, and more—and we are trained on high-efficiency modulating furnaces, variable-speed inverter heat pumps, dual-fuel hybrids, and smart thermostats. Our techs hold EPA Section 608 certification to handle any refrigerant that your equipment may use.
How much does an urgent HVAC repair usually cost?
You will see two charges: a flat-rate diagnostic fee that covers travel and system evaluation, and the quoted repair price based on the parts and labor required. After-hours or holiday calls add a modest premium, but you approve the total before we start. Typical emergency repairs in Altamont range from $149 for a blown capacitor to $1,200 for a failed inducer motor. We accept all major credit cards and offer short-term financing for larger repairs.
Is there anything I should do while waiting for the technician to arrive?
For safety, switch the HVAC system off at the thermostat and, if you smell gas or notice sparking, cut power at the breaker and evacuate the area. Note any error codes showing on the thermostat or control board, clear objects away from the furnace or condenser to give the technician room, and confine pets for everyone’s safety. Avoid opening the cabinet or attempting DIY fixes, which can create further damage or void warranties.
Are emergency services really available nights, weekends, and holidays?
Absolutely. We staff a live answering service 24 hours a day, 365 days a year, including Thanksgiving and New Year’s Eve. Our fully equipped on-call trucks and rotating technician schedule ensure that you receive the same professional service at 2 a.m. on a Sunday as you would at 2 p.m. on a weekday.