Highest Quality Standards
Highest Quality Standards | Water Purification | Plumbing | Allardt
From the first call to the final inspection, HEP delivers Allardt homeowners a new level of confidence in their water. Our certified plumbers design and install custom systems that remove sediment, chemicals, and lingering tastes, all while protecting fixtures from scale and corrosion. The result is crisp, clear water pouring from every tap—achieved with the same meticulous attention to detail that’s made us East Tennessee’s most trusted name in service.
We stand behind every installation with industry-leading warranties and 24/7 support, so you never have to second-guess the safety of your family’s drinking supply. Whether you’re upgrading an old well setup or building a modern energy-efficient home, our team tailors solutions that conserve resources, lower utility costs, and exceed state and local codes for water purification. Discover how effortless perfect water can be when you have HEP on the job.
FAQs
What types of water purification systems do you install in Allardt homes and businesses?
We install a full range of NSF-certified purification solutions, including whole-house carbon filtration, reverse-osmosis (RO) drinking stations, UV disinfection units, iron/sulfur removal systems, and point-of-use specialty filters. Each system is selected to address the specific water quality challenges common to the Allardt area, such as chlorine taste, mineral hardness, and elevated iron or manganese levels from well sources.
How can I determine which purification system is best for my property?
The process starts with a no-cost, on-site water test performed by one of our state-licensed plumbers. We analyze pH, hardness, iron, chlorine, bacteria, and total dissolved solids. Based on those results, your household size, and usage patterns, we create a custom recommendation that balances contaminant removal, flow rate, maintenance requirements, and budget. We also review space constraints and plumbing layout to ensure seamless integration.
What quality and safety standards do your products meet?
All equipment we install is certified under NSF/ANSI Standards 42 and 53 for aesthetic and health-related contaminant removal, and NSF/ANSI 58 for RO systems. UV units comply with NSF/ANSI 55 Class A or B, depending on the microbial load. Components in contact with drinking water are lead-free and meet the Safe Drinking Water Act (SDWA) as well as local Tennessee Department of Environment & Conservation requirements. Our plumbing work is performed under the International Plumbing Code (IPC) and carries a one-year workmanship warranty.
Will a whole-house purification system reduce my water pressure?
Properly sized equipment has minimal impact. We calculate peak demand (gallons per minute) and select filter housings and media beds that maintain adequate flow. For high-flow households we may recommend 1-inch or 1¼-inch ports, a two-tank parallel configuration, or a booster pump if incoming pressure is already low. After installation we verify pressure before and after the system to ensure it stays within the 40–80 psi range recommended for residential plumbing.
How often do filters, membranes, or UV lamps need service?
Service intervals depend on water usage and quality, but typical guidelines are: • Sediment pre-filters: every 6–12 months. • Carbon or catalytic media: every 12–24 months, or 100,000 gallons. • RO membranes: 2–5 years with proper pre-filtration. • UV lamps: annually, with quartz sleeve cleaning. Our maintenance program tracks your installation date and sends reminders. During a service visit we sanitize housings, test TDS levels, check O-rings, and log pressure differentials to spot issues early.
Do you offer any guarantees or after-sales support?
Yes. All new systems come with the manufacturer’s warranty—typically 5–10 years on tanks and 2–3 years on electronic valves. Our labor is guaranteed for one year, and we provide free follow-up water tests at 6 and 12 months to verify performance. Should you experience any issues, our 24/7 emergency line connects you directly to a certified technician in Allardt, not an out-of-state call center.