Experienced Technicians
Experienced Technicians | Heating and Air Conditioning | Allardt
Allardt homeowners know how quickly Tennessee’s weather can flip from chilly mornings to humid afternoons, and they count on reliable heating and air conditioning to keep every room cozy. HEP’s seasoned technicians bring decades of hands-on experience to every service call, combining up-to-date training with neighborly courtesy. From precision diagnostics and energy-saving tune-ups to seamless installations of cutting-edge systems, we tackle comfort challenges with craftsmanship you can feel and professionalism you can trust.
When your furnace groans at midnight or your AC struggles against a summer heatwave, one call to HEP puts a responsive, certified expert at your door—ready with fully stocked trucks and a promise to fix it right the first time. We’re proud to serve Allardt with fair pricing, transparent communication, and a satisfaction guarantee that turns first-time customers into lifelong partners in comfort.
FAQs
Are your heating and air-conditioning technicians in Allardt certified and insured?
Yes. Every member of our service team holds current EPA Section 608 certification, Tennessee HVAC contractor licensing, and full liability and workers’-comp insurance. Many of our technicians also maintain advanced manufacturer certifications for Trane, Carrier, Lennox, and Mitsubishi systems, ensuring your equipment is serviced to factory standards and your property and our employees are fully protected.
Which types and brands of HVAC equipment can you repair or install?
Our experienced technicians routinely work on gas, electric, and dual-fuel furnaces; heat pumps; central air conditioners; ductless mini-splits; geothermal systems; smart thermostats; indoor-air-quality add-ons; and light commercial rooftop units. We service and install all major brands—including Rheem, Trane, Goodman, Carrier, Lennox, York, Mitsubishi Electric, and Amana—as well as many discontinued lines, so you’re rarely forced into a premature replacement.
How fast can you respond to an HVAC emergency in Allardt?
For customers within Allardt city limits we provide 24/7 emergency service with an average on-site arrival time of 60–90 minutes. Calls received after 10 p.m. are triaged by our on-call dispatcher, and the next available technician is dispatched with a fully stocked service van. There is no additional after-hours diagnostic fee for customers who are enrolled in our Comfort Care maintenance plan.
What does your Comfort Care preventive-maintenance plan include?
Members receive two precision tune-ups per year—one heating, one cooling—including coil cleaning, refrigerant level check, combustion analysis, thermostat calibration, electrical tightening, and safety control testing. The plan also provides a 15 percent discount on repairs, priority scheduling, waived after-hours fees, and documented service records that protect manufacturer warranties and improve home resale value.
How can I lower my energy bills with HVAC upgrades?
Replacing a 10-SEER air conditioner from the early 2000s with today’s 16–18 SEER high-efficiency model can cut cooling costs up to 40 percent. Variable-speed heat pumps, ECM blower motors, and smart thermostats further reduce electricity use by matching output to actual demand. Our technicians perform free in-home load calculations and ROI analyses so you can see projected savings before committing to an upgrade.
Do you offer financing, rebates, or tax incentives for new systems?
Absolutely. We partner with several lenders to provide same-day approvals, 0 percent APR promotional terms, and low-monthly-payment options on qualifying equipment. Most Energy Star-rated heat pumps and furnaces are eligible for up to $2,000 in federal energy-efficiency tax credits under the Inflation Reduction Act. We also process all local utility rebates for Fentress County customers, handling the paperwork so you receive the maximum incentive without the hassle.