Experienced Technicians

HEPExperienced Technicians

Experienced Technicians | Tankless Water Heater Install | Plumbing | Winfield

When Winfield homeowners call HEP, they get more than a quick swap-out—they get licensed, background-checked professionals who size, vent, and wire each unit with precision. Our experienced plumbing technicians arrive with fully stocked vans, protect your flooring, and often have your hot water flowing again in a single afternoon. From compact condo closets to sprawling lake-house utility rooms, we design each tankless water heater install to maximize efficiency and comfort while keeping manufacturer warranties intact.

Customers rave about the endless hot water, lower utility bills, and reclaimed square footage that come standard with a HEP upgrade. We pull permits, haul away the old tank, and walk you through maintenance tips before we leave, all backed by our satisfaction guarantee. Ready to trade bulky tanks and surprise cold showers for sleek, on-demand performance? Schedule your Winfield tankless transformation with HEP today.

FAQs

What are the main advantages of choosing a tankless water heater over a traditional tank system?

Tankless (on-demand) units heat water only when you open a tap, eliminating stand-by heat loss and reducing energy consumption by 20–40 %. They provide an endless supply of hot water, free up floor space, have a life expectancy of 20+ years (5–10 years longer than most tanks), and offer advanced digital controls for precise temperature setting. Many homeowners in Winfield also appreciate the lower risk of catastrophic leaks because there is no large storage tank.

How do I determine the correct size or flow rating (GPM) of tankless water heater for my Winfield home?

Sizing is based on two factors: 1) the total gallons per minute (GPM) you expect to use at peak demand (e.g., shower + dishwasher + washing machine), and 2) the temperature rise needed, which in Winfield is typically 70–75 °F (groundwater averages 50–55 °F and most people want 120 °F domestic hot water). Our technicians calculate the simultaneous fixture load—usually 5–8 GPM for a three-bath home—and match it to a unit that can produce that flow at the required rise. A professional assessment ensures you don’t overspend on an oversized model or suffer from lukewarm water with an undersized one.

How long does a professional tankless water heater installation take?

For a straight replacement (existing tankless to new tankless) we typically complete the job in 3–4 hours, including gas line pressure testing and venting checks. Converting from a storage‐tank heater adds time for rerouting venting, upsizing gas or running a dedicated 240-V circuit; most conversions take 6–8 hours. We schedule convenient appointments, obtain any required Winfield permits in advance, and ensure hot water is restored the same day.

Will a tankless water heater work with my existing plumbing and gas/electrical infrastructure?

In many cases yes, but a site visit is required to confirm. Gas tankless models need a ¾-in gas line and up to 199,000 BTU/h input, which can exceed the capacity of older ½-in lines; we can upgrade piping or add a dedicated regulator if necessary. Proper category III or IV stainless-steel venting (or concentric PVC for condensing units) is mandatory for safe exhaust. Electric tankless units require 120–240 A service and multiple dedicated breakers, which older panels may lack. Our technicians inspect water lines, vent terminations, electrical panels, and combustion-air requirements before presenting a fixed-price proposal.

What maintenance is required after installation and how often should it be performed?

Annual maintenance keeps your warranty valid and efficiency high. In Winfield’s moderately hard water (9–12 grains), we flush the heat exchanger with a vinegar solution to remove scale, clean the inlet filter, inspect the burner assembly, and run diagnostic software for error codes. Homeowners can extend intervals to 18–24 months if a whole-house softener or scale-inhibiting cartridge is present. We offer affordable service plans that include reminder calls and priority scheduling.

Are there rebates or incentives available in Winfield for upgrading to a tankless water heater?

Yes. Nicor Gas currently offers residential customers up to $350 for installing a qualifying high-efficiency gas tankless unit (≥0.87 UEF). Illinois’ Energy Efficient Rebate Program sometimes layers an additional $100–$200, and federal tax credits under the Inflation Reduction Act provide 30 % of project cost, capped at $600, for ENERGY STAR certified equipment. Our office completes all rebate paperwork, supplies AHRI certificates, and will even submit the forms on your behalf so you receive the incentives quickly.

HEP
Book Online
(423) 819-7773