- HEP
- Reliable Power Solutions
Reliable Power Solutions
Reliable Power Solutions | Generators | Electrical | Winchester
When storms roll through Winchester or the grid simply can’t keep up, nothing brings peace of mind faster than dependable generators. HEP’s reliable power solutions team designs and installs systems sized precisely for your home or business, so refrigerators stay cold, servers stay online, and life keeps moving even when the lights go out. Our licensed electricians handle every detail—from the concrete pad and fuel lines to smart transfer switches—while you sit back knowing backup power is on standby.
Because no two properties are alike, we start with a free, on-site assessment, recommend the most efficient model, and back it with ongoing maintenance and 24/7 emergency support. If you’re ready to protect your Winchester property against the next outage, connect with HEP today and discover how modern generators make your energy security effortless.
FAQs
What types of generators do you install and service?
We supply, install, and maintain a full range of residential, commercial, and light-industrial generators, including air-cooled and liquid-cooled standby units (7 kW–150 kW), PTO and towable mobile sets, and high-efficiency inverter portable models. Our technicians are factory-certified for leading brands such as Generac, Kohler, Briggs & Stratton, and Cummins, so warranty coverage remains intact and genuine parts are always used.
How do I determine the right generator size for my home or business in Winchester?
Sizing starts with a load assessment: we list all critical circuits—HVAC, refrigeration, medical equipment, servers, security systems, pumps—and measure their starting and running watts. We then apply a 20 % buffer for future expansion and power factor. For most Winchester homes, this translates to a 14–24 kW air-cooled unit, while small businesses often need 30–60 kW liquid-cooled models. We offer a free on-site survey, computer-based load analysis, and a written proposal so you get a unit that is neither undersized (risking overload) nor oversized (wasting fuel).
Do I need permits or approvals to install a standby generator in Winchester?
Yes. The City of Winchester and Frederick County require an electrical permit and, in many neighborhoods, zoning approval to ensure setback, exhaust, and noise regulations are met. Our team handles the entire permitting process, submits load-calculation sheets, coordinates any required inspections, and provides an as-built site diagram. Typical permit turnaround is 7–14 business days, and we schedule installation only after approvals are in hand to keep you fully compliant.
How often should my generator be serviced, and what does maintenance include?
Manufacturers recommend maintenance every 12 months or after 150–200 run hours, whichever comes first. A standard service visit includes: oil and filter change, spark-plug replacement, air-filter inspection, coolant and battery check, valve adjustment (liquid-cooled engines), software/firmware updates, load-bank testing, and a complete electrical/transfer-switch inspection. Regular maintenance maximizes reliability, extends engine life, and keeps your warranty valid.
Will my generator start automatically during a power outage?
Absolutely. When paired with an automatic transfer switch (ATS), the generator senses power loss within seconds. The engine starts, the ATS isolates your property from the grid to prevent back-feeding, and selected circuits receive power—usually within 10–15 seconds of the utility failure. Once the grid is stable again, the ATS transfers the load back, the generator cools down in a brief run-down cycle, and shuts off automatically.
What are the typical cost and installation timeline for a whole-home generator?
A turnkey 18–22 kW air-cooled system for an average Winchester residence usually ranges from $9,000 to $13,000, including equipment, concrete pad, ATS, gas piping, permits, and labor. Liquid-cooled commercial units start around $18,000. After permits are approved, installation takes 1–2 days for most homes and 3–5 days for larger systems, followed by a final inspection and start-up orientation. Financing options, extended warranties, and annual service plans are available to spread costs and safeguard your investment.