Expert Team
Expert Team | Tankless Water Heater Install | Plumbing | Tracy City
Imagine endless hot showers and lower utility bills—without the bulky tank taking up space. HEP’s expert plumbing team brings that comfort to Tracy City homeowners with precision, speed, and a smile. Our licensed technicians evaluate your home’s needs, remove outdated equipment, and complete a seamless tankless water heater install that delivers instant hot water and up to 40% energy savings. From punctual arrivals to spotless clean-ups, we handle every detail so you can start enjoying a more efficient, eco-friendly home the same day.
When you choose HEP, you’re choosing locally trusted professionals who back their workmanship with iron-clad warranties and transparent, upfront pricing. Whether your current system has failed or you’re proactively upgrading, count on us for 24/7 support, flexible financing, and the peace of mind that comes from knowing “HEP is on the way!” Schedule your tankless water heater install today and feel the difference every time you turn on the tap.
FAQs
How does a tankless water heater work, and is it a good fit for my Tracy City home?
Unlike traditional units that keep 40–80 gallons of water constantly heated, a tankless (on-demand) heater uses powerful gas burners or electric elements to heat water only when a tap is opened. This means you get a virtually endless supply of hot water while eliminating standby heat loss. Because Tracy City’s climate has moderate winter temperatures and municipal gas service in many neighborhoods, most homes are excellent candidates. Our technicians will evaluate your gas line capacity, electrical service, and water quality to confirm suitability and recommend the best model.
What are the main advantages of switching to a tankless system?
1) Energy savings: Tankless units are 24-34 % more efficient for households that use 41 gal of hot water per day or less, according to ENERGY STAR. 2) Lower utility bills: Tracy City customers typically report 15-30 % reductions in annual gas or electric consumption. 3) Endless hot water: Ideal for large families or homes with soaking tubs. 4) Space savings: Wall-mounted units free up 10–15 sq ft formerly taken by a tank. 5) Longer lifespan: 18–25 years versus 8–12 for a tank. 6) Cleaner water: No sediment-filled tank means fresher hot water and reduced risk of leaks.
What size tankless unit do I need, and how is sizing calculated?
Proper sizing depends on two factors: the flow rate you’ll need at peak demand (gallons per minute, or GPM) and the required temperature rise (difference between incoming cold-water temperature and desired hot-water temperature). We inventory models from 6 GPM (sufficient for one shower and a sink) up to 11 GPM (two showers, dishwasher, and washing machine simultaneously). During our free in-home estimate, we measure your incoming water temperature—typically 55–60 °F in Tracy City—identify simultaneous fixture use, and choose a unit that can raise water to 120 °F without performance dips. This ensures you never run out of hot water, even on the coldest morning.
How long will installation take, and will I be without hot water during the process?
Most straightforward replacements (swapping a tank for a wall-mounted tankless in the same location) are completed in one day—about 6–8 hours. Complex projects involving new venting, gas line upsizing, or electrical upgrades can extend into a second day. You will lose hot water only while we disconnect the old heater and tie in the new unit, typically 2–4 hours. We schedule the work at a time that minimizes disruption, and we always test the system thoroughly before leaving to ensure you have reliable hot water.
What ongoing maintenance does a tankless water heater require?
We recommend an annual service visit that includes flushing the heat exchanger with a mild vinegar solution to remove mineral scale, inspecting the burner or heating elements, cleaning the inlet filter, and checking venting and gas pressures. Tracy City’s water is considered moderately hard, so descaling is especially important to maintain efficiency and preserve your warranty. Homeowners who enroll in our Comfort Club plan receive discounted yearly maintenance, priority scheduling, and extended labor coverage.
Are there rebates or incentives available in Tracy City for installing a high-efficiency tankless water heater?
Yes. Tennessee Valley Authority (TVA) often offers energy-efficiency rebates of $150–$300 for qualifying gas units with a Uniform Energy Factor (UEF) of 0.87 or higher. Federal tax credits under the Inflation Reduction Act provide up to 30 % of the project cost (capped at $600) for ENERGY STAR-certified models. Certain local utilities, such as Sequachee Valley Electric Cooperative, periodically add their own incentives. Our office tracks all current programs, completes the paperwork, and supplies the model numbers and efficiency ratings you’ll need to secure every available dollar.