- HEP
- Air Quality Solutions
Air Quality Solutions
Air Quality Solutions | Ventilation and Air Quality | Heating and Air Conditioning | Townsend
When the Smoky Mountain breeze fades and your doors close, HEP keeps that fresh-air feeling alive inside your Townsend home. Our certified technicians evaluate every room, then design balanced systems that seamlessly marry heating, cooling, and state-of-the-art ventilation and air quality enhancements—think energy-recovery ventilators, hospital-grade filtration, UV purification, and whole-home humidity control. The result is a quieter HVAC system that removes pollen, smoke, and musty odors while lowering energy bills and protecting your family’s health.
From the first free assessment to ongoing maintenance, HEP delivers neighborly service backed by 24/7 emergency support. We handle permits, rebates, and duct sealing so you can simply breathe easy and enjoy mountain-clean air all year long. Ready to upgrade your comfort? Call or click to schedule with Townsend’s trusted air experts today.
FAQs
What indoor air-quality services do you offer in Townsend?
We provide a complete menu of solutions, including whole-home air purifiers, high-MERV and HEPA filtration upgrades, UV-C germicidal lamps, humidity control (humidifiers and dehumidifiers), energy-recovery ventilators (ERV/HRV), duct inspections and sealing, and professional indoor-air testing. All services are performed by licensed HVAC technicians familiar with local Townsend building codes and climate conditions.
How do whole-home air purifiers improve health and comfort?
Installed inside the supply plenum of your existing ductwork, a whole-home purifier treats every cubic foot of air that passes through your HVAC system. Advanced models combine high-efficiency filters with activated carbon and UV-C light to trap particulate matter (dust, pollen, pet dander), neutralize odors and volatile organic compounds (VOCs), and destroy airborne bacteria, viruses, and mold spores. The result is fewer allergy and asthma triggers, reduced illness transmission, and a fresher-smelling living space—without the noise or maintenance of multiple portable units.
Can better ventilation really lower energy costs?
Yes. Modern energy-recovery and heat-recovery ventilators (ERV/HRV) exchange stale indoor air with fresh outdoor air while capturing up to 80 % of the heat (or cooling) energy that would otherwise be lost. By balancing indoor humidity and removing pollutants, these systems allow you to run the HVAC equipment less often and at more moderate settings, cutting annual heating and cooling bills by 5-15 % in many Townsend homes.
How often should HVAC filters and air-quality devices be maintained?
Standard 1-inch disposable filters should be replaced every 1-3 months, while 4- to 5-inch media cartridges typically last 6-12 months. Electronic air cleaners and UV lamps need cleaning or bulb replacement every 6-12 months, depending on usage and manufacturer guidelines. ERV/HRV core filters should be cleaned quarterly and the heat-exchange core washed twice a year. During your biannual HVAC tune-ups, our technicians inspect all air-quality components, replace consumables, and verify proper airflow and electrical operation.
Are your air-quality products compatible with older heating and cooling systems?
In most cases, yes. We carry retrofit kits that integrate HEPA filtration, UV lighting, and humidification into furnaces and air handlers dating back 15-20 years. Before installation, we conduct a static-pressure and airflow analysis to ensure the added equipment will not overtax the blower motor. If upgrades are not advisable, we’ll recommend cost-effective alternatives, such as bypass humidifiers or standalone purification units sized for specific rooms.
How can I tell if my home’s air quality is poor and needs professional testing?
Warning signs include persistent allergy or respiratory symptoms indoors, musty or chemical odors, visible dust buildup shortly after cleaning, condensation on windows, mold spots near vents, or carbon-monoxide detector alerts. We offer onsite IAQ assessments that measure particulate matter (PM2.5/PM10), relative humidity, carbon dioxide, VOCs, and temperature stratification. You’ll receive a written report outlining problem areas and a customized action plan to address them.