Expert Services
Expert Services | Electrical | Townsend
When sparks of inspiration—or faulty wiring—strike, Townsend homeowners and businesses turn to HEP for fast, friendly, and flawlessly executed electrical solutions. Our certified technicians arrive equipped with state-of-the-art tools, a meticulous eye for safety, and the kind of hometown courtesy that puts you instantly at ease. Whether you need a simple fixture swap, a panel upgrade, or a full rewiring, we treat every project like it powers our own front porch light.
HEP doesn’t just patch problems; we future-proof your property. From energy-efficient lighting designs to whole-home surge protection, we craft personalized plans that boost reliability, trim utility costs, and add lasting value. All work is backed by transparent pricing, clear communication, and a satisfaction guarantee—so the only surprise you’ll experience is how effortless exceptional service can feel.
FAQs
What types of electrical services do you provide in Townsend?
We handle a full spectrum of residential, commercial, and light-industrial electrical work. That includes panel and service upgrades, interior and exterior lighting design and installation, outlet and switch additions, whole-house rewiring, EV-charger circuits, generator transfer switches, surge protection, and troubleshooting or repair of any existing electrical system. If you have a specialized need—such as data cabling, smart-home automation, or energy-management controls—our master electricians can design and implement a custom solution.
Are your electricians licensed and insured in Massachusetts?
Yes. Every technician who arrives at your Townsend property holds a current Massachusetts Journeyman or Master Electrician license, and we carry full general liability and workers’ compensation coverage. Licensing ensures that all work complies with the latest Massachusetts Electrical Code (527 CMR), the National Electrical Code (NEC), and any local bylaws enforced by the Townsend Building Department.
How fast can you respond to an electrical emergency in Townsend?
For critical situations—such as power loss, sparking panels, or burning smells—we offer 24/7 on-call service. A licensed electrician is typically at your door within 60–90 minutes anywhere in Townsend and surrounding towns (Ashby, Pepperell, Groton, and Lunenburg). Our service vans are stocked with common breakers, wiring, receptacles, and testing equipment so we can resolve most hazards on the first visit.
Do you provide energy-efficient upgrades and code-compliance consultations?
Absolutely. We perform LED lighting retrofits, high-efficiency motor and HVAC wiring, occupancy-sensor installations, and power-factor correction for commercial clients. During any service, we inspect for outdated aluminum wiring, ungrounded circuits, and AFCI/GFCI requirements. You’ll receive a written report outlining recommended upgrades, available utility rebates, and projected energy savings so you can make an informed decision.
How do you price an electrical project, and are estimates free?
Standard service calls have a transparent diagnostic fee, after which we present a flat-rate price before any repairs begin. Larger projects—such as a 200-amp service upgrade or new-construction rough-in—receive a detailed, line-item estimate at no charge. The quote includes materials, labor, permit fees, and inspection scheduling, so there are no hidden costs. We honor the quoted price unless the scope changes and you approve the adjustment in writing.
What should I do to prepare my home or business before your electricians arrive?
Clear access to the main electrical panel, attic, crawlspace, or any area we’ll be working in. Move fragile items or furniture away from walls where outlets or fixtures will be replaced. If the job requires shutting off power, save your computer work and inform building occupants. For commercial sites, arrange any necessary downtime with staff. Lastly, make sure someone over 18 is present to authorize work and review safety procedures with our crew leader.