Clogged Drain

HEPClogged Drain

Clogged Drain | Drain Opening | Plumbing | Ten Mile

When a sudden backup threatens to turn your Ten Mile kitchen or bathroom into a mini-flood zone, HEP’s fast and friendly experts are just a call away. Our licensed plumbers bring state-of-the-art cameras, powerful jetters and decades of experience to every drain opening, clearing stubborn grease, hair, soap scum and even invasive roots without mess or guesswork. We respect your time, show up when we say we will, and treat your home as carefully as our own—right down to the shoe covers.

From the first courteous greeting to the final flow test, you’ll feel the HEP difference. We explain the problem, quote upfront, and back our work with solid guarantees, so you can relax knowing your drains will stay clear long after we pull out of the driveway. Ten Mile trusts HEP because we turn emergencies into easy fixes—and leave nothing behind but running water and peace of mind.

FAQs

What are the most common causes of clogged drains in Ten Mile homes?

In our experience, the biggest culprits are grease and food scraps in kitchen lines, hair and soap scum in bathroom drains, and tree-root intrusion in older sewer laterals. Seasonal leaf debris and iron-rich well water can also contribute to buildup in the Ten Mile area. Knowing the source helps us choose the right clearing method and recommend prevention tips tailored to your property.

How quickly can your plumber arrive if I have an emergency backup?

We offer true 24/7 emergency response in Ten Mile. In most cases, a licensed technician can be at your door within 60–90 minutes of your call—often sooner for addresses near Highway 68, Ten Mile Road, or Watts Bar Lake. Our trucks are fully stocked, so we can diagnose and clear the blockage on the initial visit without waiting for extra parts or equipment.

What drain-opening methods do you use, and will they damage my pipes?

We start with a video camera inspection whenever possible to see the exact cause and location of the clog. For routine hair or grease blockages we typically use a professional-grade drain snake or auger. If heavy scale, sludge, or roots are present in the main line, we may recommend hydro-jetting, which scours pipe walls with high-pressure water. All methods are safe for PVC, cast iron, and clay lines when performed by our trained techs, and we always explain the process before we begin.

How much does it cost to have my drain cleared?

Most single-line drain openings in Ten Mile fall between $125 and $250, depending on the fixture, severity, and ease of access. Main sewer line or hydro-jet services range from $350 to $600. We provide a flat, upfront price after our on-site assessment—there are no surprise add-ons for evenings, weekends, or travel within our standard service area.

Do you guarantee your work?

Yes. We stand behind every drain opening with a 30-day clog-free guarantee on the cleared line. If the same line backs up under normal use within that period, we’ll return and re-clear it at no cost. Replacement or repair work—such as pipe relining or section replacement—comes with longer material and labor warranties, which we document in writing before any major repair begins.

What can I do to prevent future clogs after you leave?

1) Avoid pouring grease or coffee grounds down the kitchen sink—collect them in a sealed container for disposal. 2) Use a mesh hair catcher in showers and clean it weekly. 3) Flush only human waste and toilet paper; wipes labeled “flushable” still cause blockages. 4) Schedule an annual camera inspection and maintenance jetting if you have mature trees near your sewer line. 5) Run hot water for 30 seconds after each use of your garbage disposal to keep food particles moving through the line. Following these steps reduces buildup and prolongs the life of your plumbing system.

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