Innovative Design
Innovative Design | Electrical Switches | Electrical | Ten Mile
With HEP’s passion for innovative design, the everyday act of flipping electrical switches in Ten Mile becomes a satisfying encounter with style and precision engineering. Each piece is sculpted with clean lines, premium materials, and whisper-quiet mechanisms, transforming walls into subtle showcases of contemporary aesthetics while delivering dependable performance worthy of commercial and residential spaces alike.
Behind every plate lies thoughtful technology that streamlines installation and maximizes longevity, all while harmonizing with modern smart-home systems for effortless control. Whether you’re refreshing a cozy cottage or energizing a cutting-edge workspace, HEP’s collection invites you to reimagine what electrical switches can do—elevating ambience, enhancing safety, and keeping your Ten Mile project brilliantly connected for years to come.
FAQs
What types of innovative electrical switches do you offer in Ten Mile?
We carry a full range of next-generation switches, including touch-sensitive glass panels, capacitive dimmers, motion-activated wall plates, Wi-Fi/Bluetooth smart switches, and modular rocker units. Each model is designed to fit Australian/NZ wall boxes and is certified to AS/NZS electrical standards.
Are your switches compatible with my existing wiring and smart-home ecosystem?
Yes. All of our innovative switches are designed for standard 230-volt, two-wire or three-wire household circuits. For smart functionality, they support common protocols such as Zigbee, Z-Wave, Wi-Fi, and Apple HomeKit. During purchase we confirm compatibility with your current wiring, neutral availability, and any hubs (e.g., Alexa, Google Home) you already use.
How energy-efficient and safe are these switches?
The switches use solid-state relays that draw less than 0.3 W in standby, helping reduce phantom loads. They incorporate over-current, over-temperature, and surge protection, and every unit is RCM-marked, meeting AS/NZS 60669 safety requirements. Touch surfaces are tempered glass or flame-retardant polycarbonate, keeping live parts fully isolated.
Do you provide professional installation in Ten Mile and surrounding suburbs?
Absolutely. Our licensed electricians service Ten Mile as well as neighbouring areas such as Walloon, Ironbark, and Pine Mountain. Standard installation covers removal of existing plates, wiring of new switches, testing, and explanation of features. Weekend or after-hours appointments are available at no extra cost for Ten Mile residents.
Can I customise the look of my switches to match my interior décor?
Yes. Faceplates come in gloss white, matte black, brushed aluminium, and nine designer colours. For glass panels, you can choose clear, smoked, or frosted finishes with LED back-lighting in seven hues. Engraving of circuit labels (e.g., ‘Kitchen Lights’) is complimentary on orders of four or more switches.
What warranty and after-sales support do you offer?
All switches include a 3-year manufacturer’s warranty covering parts and labour. If a fault occurs, we offer on-site replacement in Ten Mile within 48 hours. Lifetime firmware updates are provided for smart models, and our technical helpline (1800 555 012) is staffed 8 am–8 pm AEST, 7 days a week.