Professional Service
Professional Service | Heat Repair | Heating and Air Conditioning | Tellico Plains
When winter winds whip across the Cherohala Skyway, residents of Tellico Plains know they can count on HEP’s professional service team to keep the chill at bay. Our NATE-certified technicians arrive promptly with fully stocked trucks, ready to diagnose strange noises, stubborn pilot lights, or uneven temperatures. From vintage furnaces in historic cabins to high-efficiency heat pumps in modern mountain homes, we bring decades of experience, transparent pricing, and a neighborly attitude to every call.
We believe comfort should never be a compromise, so we back our workmanship with solid guarantees and 24/7 availability for emergency heat repair. A quick phone call connects you to friendly experts who explain your options, respect your budget, and restore your warmth in a single visit whenever possible. Trust HEP to keep your hearth—and heart—warm all season long in Tellico Plains.
FAQs
What are the most common signs that my heating system needs professional repair?
Watch for uneven temperatures, unusual noises (banging, grinding, squealing), frequent cycling on and off, sudden increases in energy bills, or the system blowing cool air instead of warm. In Tellico Plains’ cooler months, these issues can escalate quickly, so schedule a service visit as soon as you notice them.
How quickly can you respond to a no-heat emergency in Tellico Plains?
We offer 24/7 emergency service and can typically have a technician at your door within 2–4 hours, even on weekends and holidays. Our dispatch center prioritizes no-heat calls during freezing weather to ensure your family’s safety and comfort.
Do you service all types and brands of heating equipment?
Yes. Our licensed technicians are trained to diagnose and repair gas furnaces, electric furnaces, heat pumps, mini-split systems, and dual-fuel units from all major manufacturers—including Trane, Lennox, Carrier, Rheem, Goodman, and more. We stock common replacement parts on our service trucks to complete most repairs on the first visit.
How much will a heat repair typically cost?
Costs vary based on the part that has failed and the complexity of the repair. After a full diagnostic, we provide a written, upfront quote before any work begins. Minor repairs (such as replacing a thermostat or ignitor) may run $150–$300, while major component replacements (like a blower motor or heat exchanger) can range from $400 to $1,200. There are no hidden fees, and we honor our quote.
Can regular maintenance reduce the need for future repairs?
Absolutely. Annual heating tune-ups improve efficiency, catch small issues before they become costly, and extend the lifespan of your equipment. Our maintenance plan includes a comprehensive 21-point inspection, priority scheduling, and discounts on any needed repairs—saving Tellico Plains homeowners time and money.
What steps do you take to keep my home and family safe during service?
Our technicians arrive in marked vehicles, wear company uniforms, and carry ID badges for your peace of mind. We use drop cloths, shoe covers, and sanitize work areas before leaving. All repairs follow state and local codes, and carbon-monoxide testing is performed after every gas-furnace service to ensure your home’s air is safe.