Tailored Generator Solutions
Tailored Generator Solutions | Generators | Electrical | Tellico Plains
Tucked between the Cherokee National Forest and the winding Tellico River, Tellico Plains is no stranger to sudden storms and surprise outages. HEP’s team designs and installs reliable, right-sized generators that ignite the moment the grid goes dark, keeping your cabin lights bright, your freezers cold, and your business humming without a flicker.
From the first on-site assessment to round-the-clock monitoring and maintenance, every solution is tailored to your property, power demands, and budget. Count on local technicians who know the terrain, a single phone call for 24/7 support, and the peace of mind only professionally installed generators can deliver—so you can keep enjoying mountain living, uninterrupted.
FAQs
Why should I consider a standby generator for my home or business in Tellico Plains?
Tellico Plains sits at the edge of the Cherokee National Forest, where heavy storms, high winds, and iced-over power lines can cause outages that last hours—or even days—while crews navigate mountain roads. A professionally installed standby generator automatically restores electricity within seconds, keeping critical systems such as well pumps, refrigerators, medical equipment, point-of-sale terminals, and HVAC units running until utility power returns. Beyond comfort and safety, a generator also prevents costly product loss, pipe damage, and downtime, making it a smart investment for both homeowners and business owners in our area.
What types of generators do you install and service?
We provide tailored solutions for residential, commercial, and light-industrial applications, including: • Air-cooled home standby units from 10 kW–26 kW • Liquid-cooled commercial generators up to 150 kW • PTO (tractor-driven) units for farms and remote cabins • Portable inverter models for job sites and outdoor events • Natural gas, propane, diesel, and bi-fuel configurations All systems are installed by our licensed electricians, and we are factory-certified to service major brands such as Generac, Kohler, Cummins, and Briggs & Stratton.
How do you determine the right size generator for my property?
Sizing starts with a free on-site assessment. We measure real-world starting and running wattage for each appliance or circuit you want backed up, consider future load expansion, and factor in altitude and temperature, which affect engine performance in the Tellico Plains climate. Using industry-standard load-calculation software, we create a load profile and recommend a generator and automatic transfer switch (ATS) that can handle the maximum demand without oversizing—saving you money on fuel and equipment costs while ensuring reliability.
What is involved in a professional generator installation?
1. Site survey and permitting with Monroe County and the Town of Tellico Plains. 2. Pad construction (concrete or composite) ensuring proper clearance and airflow. 3. Electrical integration: our licensed electricians install an ATS, run conduit, and perform load-side or service-entrance connections per the latest NEC. 4. Fuel integration: we coordinate with local propane suppliers or plumbers for natural-gas tie-ins, install leak-tested piping, and size regulators for proper BTU flow. 5. Start-up and inspection: factory-mandated testing, firmware updates, and voltage/frequency calibration. 6. Customer orientation: we show you the mobile monitoring app, manual controls, and maintenance points. The entire process typically takes one to two days for residential units and up to a week for larger commercial systems.
How often does a generator need maintenance, and do you offer service plans?
Even though standby units exercise themselves weekly, they still require scheduled maintenance to stay warranty-compliant and ready for an outage. Our standard plan includes: • Oil & filter change every 100 running hours or 12 months (whichever comes first) • Spark plug and air filter replacement annually • Battery load test, coolant check (liquid-cooled units), and firmware updates every visit • Full load-bank test every two years to ensure the generator can carry its rated capacity We offer bronze (annual), silver (semi-annual), and gold (quarterly) plans, all of which include 24/7 emergency response and discounted parts. Customers on a plan also receive priority service during widespread outages.
Will a generator affect my property value or insurance premiums?
Real estate studies show that a professionally installed standby generator can increase a home’s resale value by up to 5 %, because buyers appreciate the reliability and lower risk of perishable loss or frozen pipes. Many insurance carriers, including regional providers in Tennessee, offer 5–10 % discounts on homeowners or business-interruption policies when a permanently connected generator and ATS are installed by a licensed contractor. We provide documentation and completion certificates that you can forward to your insurer to take advantage of these savings.