Experienced Technicians
Experienced Technicians | HVAC Unit Replacement | Heating and Air Conditioning | Tazewell
When Tazewell’s temperatures swing from brisk mountain mornings to humid summer afternoons, HEP’s experienced technicians are ready to restore perfect indoor comfort. Our team has spent decades mastering every make and model, so when your aging system struggles or stops, you can trust us for a seamless HVAC unit replacement that’s tailored to your home’s size, energy goals, and budget. We arrive on time, explain your options in plain language, and handle the heavy lifting—from safely removing the old equipment to fine-tuning the new unit for maximum efficiency.
Choosing HEP means more than upgraded hardware; it means long-term peace of mind. We install top-rated brands backed by robust warranties, offer convenient financing, and honor our workmanship with a satisfaction guarantee. With same-day service, 24/7 emergency support, and courteous professionals who treat your space like their own, you’ll feel the difference the moment we power up your new system—and every season thereafter. Contact HEP today and discover why neighbors across Tazewell turn to us for reliable HVAC solutions done right.
FAQs
How do I know when it’s time to replace my HVAC unit instead of repairing it?
Most systems in Tazewell last 12–15 years with proper maintenance. If your unit is approaching that age, needs frequent or costly repairs, uses R-22 refrigerant, or struggles to keep temperatures even throughout the home, replacement is usually more economical. Our technicians perform a full cost-benefit analysis—factoring age, efficiency, repair history, and energy consumption—to help you decide with confidence.
What size HVAC system does my Tazewell home need?
Proper sizing depends on square footage, insulation level, window count, ceiling height, sun exposure, and even local humidity. A unit that’s too small will run constantly, while an oversized one will short-cycle, wasting energy and causing comfort issues. We conduct a Manual J load calculation on every replacement project to ensure your new system is perfectly matched to your home’s unique heat-gain and heat-loss profile.
How long will the replacement take and what should I expect on installation day?
A standard furnace-and-air-conditioner change-out takes 4–8 hours. Heat pump swaps are similar. Our crew arrives on time, protects your floors with drop cloths, removes and recycles the old equipment, installs the new unit, upgrades the thermostat if needed, and pressure-tests and evacuates the refrigerant lines. Before we leave, we run a complete performance check, show you how to operate the system, and clean up the workspace so your home looks exactly as we found it—only more comfortable.
Are there energy rebates or financing options available for HVAC replacements in Tazewell?
Yes. TVA’s EnergyRight program and certain federal tax credits currently offer incentives for qualifying high-efficiency heat pumps and furnaces. We’ll identify all applicable rebates, complete the paperwork, and subtract the savings from your invoice. For budget flexibility, we partner with reputable lenders to provide low-interest and zero-down financing plans, subject to credit approval, so you can spread payments over 6–120 months.
Will a new HVAC system lower my utility bills, and by how much?
Homeowners who replace a 10-SEER air conditioner with a 16- or 18-SEER model typically cut cooling costs 30–45 %. Upgrading an 80 % AFUE furnace to a 96 % model can reduce heating expenses 15–20 %. Because Tazewell’s climate has hot summers and cool winters, dual-fuel heat pump systems often yield the biggest year-round savings. We provide an energy-savings projection during your estimate so you can see the expected payback period.
What warranties and maintenance plans do you offer after installation?
Most of our preferred manufacturers back their equipment with a 10-year parts warranty and up to a lifetime heat-exchanger or compressor warranty. Our labor is guaranteed for one year, and you can extend it to 10 years with our optional Protection Plus plan. We also offer an annual maintenance agreement that includes two precision tune-ups, priority scheduling, and discounts on repairs—helping keep your new system efficient and protecting your warranty coverage.