Tailored Solutions

HEPTailored Solutions

Tailored Solutions | HVAC Unit Replacement | Heating and Air Conditioning | Sunbright

When the summer sun turns relentless or winter winds sweep through Sunbright, HEP’s Tailored Solutions Heating and Air Conditioning keeps comfort constant with expert HVAC unit replacement. Our local, factory-certified technicians don’t just swap out equipment; they custom-match high-efficiency systems to your home’s exact square footage, insulation, and airflow needs. The result is lower utility bills, quieter operation, and dependable indoor temperatures—season after season.

From the first free estimate to the final thermostat tutorial, we handle every detail with transparent pricing, flexible financing, and a workmanship guarantee that’s as solid as our reputation. Whether your current system is limping along or has failed entirely, one call connects you to 24/7 emergency service, courteous professionals, and a comfort solution designed to last. Discover why families and businesses across Sunbright trust HEP to make HVAC upgrades stress-free—schedule your replacement today and feel the difference tomorrow.

FAQs

How can I tell if my current HVAC unit really needs to be replaced?

Some of the most reliable indicators are age (10–15 years for heat pumps and air-conditioners, 15–20 years for furnaces), frequent or expensive repairs, rising utility bills, uneven temperatures, and loud or unusual noises. In Sunbright’s humid summers and chilly winters, an under-performing system has to work harder, so symptoms appear sooner. Our technicians can run a load calculation and energy-use analysis during a free in-home assessment to confirm whether a repair or full replacement is the most cost-effective choice.

What types and brands of replacement systems do you install in Sunbright?

We carry high-efficiency split systems, packaged units, heat pumps, gas furnaces, and dual-fuel hybrids from leading manufacturers such as Trane, Rheem, Goodman, American Standard, and Mitsubishi Electric. Because every home’s layout and ductwork are different, we size the equipment using Manual J calculations and present at least two properly-sized options—usually a standard-efficiency and a premium high-efficiency model—so you can balance initial cost against lifetime energy savings.

How long does the HVAC replacement process usually take from start to finish?

Most residential replacements are completed in a single day. The timeline typically looks like this: (1) Arrival and protective floor covering (30 minutes), (2) Removal of the old equipment and recovery of refrigerant per EPA guidelines (1–2 hours), (3) Setting and leveling the new outdoor condenser or furnace/air-handler (1 hour), (4) Connection of electrical, refrigerant, gas, and condensate lines (2–3 hours), (5) Pressure testing, evacuation, and refrigerant charge (1 hour), and (6) System start-up, thermostat programming, and homeowner walk-through (30–45 minutes). If duct modifications or line-set replacements are needed, we may schedule a second day, but you are never left without heating or cooling overnight.

Will a new HVAC unit actually lower my monthly energy bills?

Yes—modern systems carry SEER2, EER2, and AFUE ratings far above those of units installed just a decade ago. Upgrading an older 10-SEER air conditioner to a 16-SEER2 model can shave 30–40 % off summer cooling costs in Sunbright’s hot, humid climate, while a 95 % AFUE furnace can reduce winter heating fuel usage by up to 25 %. We provide a written cost-of-operation comparison, so you can see the projected payback period before you commit.

Are there any rebates, tax credits, or financing programs available for Sunbright homeowners?

Absolutely. Qualifying ENERGY STAR heat pumps and furnaces may earn up to $2,000 in federal Inflation Reduction Act tax credits. Local utility incentives through the Tennessee Valley Authority’s EnergyRight program can add $150–$400 more, and some high-efficiency heat pumps qualify for manufacturer rebates of $300–$800 during promotional seasons. We partner with Wells Fargo and Synchrony to offer 0 % APR financing up to 18 months or low-interest terms up to 10 years, making it easier to spread the investment over time.

What kind of warranty and post-installation support do you provide?

All replacement units include the full factory parts warranty—typically 10 years on compressors and heat exchangers and 5–10 years on all other covered parts—when the system is registered within 60 days. Our labor warranty covers workmanship for two years at no additional cost, and you can extend it to 10 years for a modest fee. Every install also comes with a complimentary first-year maintenance visit. After that, our Comfort Club plans provide bi-annual tune-ups, priority scheduling, and a 15 % discount on any future repairs to keep your new system running at peak efficiency for its full lifespan.

HEP
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(423) 819-7773