State-of-the-art Equipment

HEPState-of-the-art Equipment

State-of-the-art Equipment | Drain Opening | Plumbing | Strawberry Plains

From the moment you hear that telltale gurgle, HEP’s team in Strawberry Plains is ready to leap into action with cutting-edge cameras, precision augers, and high-pressure hydro-jetting rigs that blast away even the most stubborn clogs. Our licensed technicians arrive in fully stocked trucks—mini mobile workshops—so every gasket, blade, and diagnostic tool is on hand to restore flow fast. By combining decades of local know-how with state-of-the-art equipment, we solve problems at their source instead of offering short-lived fixes.

Whether it’s a kitchen backup on a Saturday night or roots invading your main line after a storm, you can trust our meticulous approach to inspection, cleanup, and long-term prevention. Choose HEP for reliable, mess-free drain opening that keeps your home or business running smoothly and your day worry-free.

FAQs

What makes your drain-opening service in Strawberry Plains "state-of-the-art"?

We use a combination of high-pressure hydro-jetting machines, color HD video inspection cameras, and electronically controlled cable machines. Hydro-jetting scours pipe walls with up to 4,000 PSI of water, restoring full diameter flow without harsh chemicals. Our cameras give real-time footage so we can target the exact blockage location and verify that the line is completely clean before we leave. The equipment is compact, quiet, and designed to protect your home from splatter or mess.

How fast can you clear a clog with your advanced equipment?

Most residential blockages—whether in kitchen sinks, tubs, or main sewer lines—are removed in 60–90 minutes from the time we arrive. Because our trucks are fully stocked with multiple nozzle sizes, cable heads, and camera reels, we start work immediately without running back to the shop. For severe root intrusions or heavy scale buildup, hydro-jetting plus descaling may add another 30–40 minutes, but the vast majority of Strawberry Plains customers have free-flowing drains again the same visit.

Is your high-tech drain-opening process safe for older or fragile pipes?

Yes. Before we apply hydro-jetting pressure, we insert a camera to assess pipe material and condition. If we find thin cast-iron walls or brittle clay tile, we dial the jetter pressure down to a safe level or switch to a low-torque flex-shaft cable with specialized cutters. Our technicians are trained to match the tool to the pipe so that we remove the clog without causing cracks, leaks, or joint separation.

Can your equipment detect hidden issues like tree roots or pipe offsets?

Absolutely. Our HD cameras are paired with a sonde transmitter that lets us pinpoint the underground location and depth of any defect from above ground within an inch. We can show you live root intrusion, grease buildup, or channel rot and mark it on the lawn or slab for future repair planning. This eliminates guesswork and prevents unnecessary digging.

What kinds of drains can you service with this equipment?

We handle everything from 1¼" lavatory lines to 8" commercial sewer mains. Kitchen sinks, laundry and floor drains, shower/tub lines, toilet stacks, outside French drains, and downspout laterals are all within our scope. Our jetter has interchangeable hoses and nozzles, so we can adapt to tight interior turns or long exterior runs up to 300 ft.

Do I need to be home during the appointment, and what should I expect?

We prefer someone be present at the start so we can review known symptoms, access points, and any previous plumbing history. After that, you’re free to stay or leave—we protect floors with drop cloths and wear boot covers. Expect a brief diagnostic camera run, the drain-opening procedure, a final camera verification, and a written report with video links. Payment can be handled on-site via card or invoiced electronically if you’re off-site.

HEP
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(423) 819-7773