Unmatched Customer Service

HEPUnmatched Customer Service

Unmatched Customer Service | Siding Solutions | Roofing | Soddy-Daisy

At HEP, we pride ourselves on delivering superior roofing expertise and unmatched customer service to homeowners across Soddy-Daisy. Our highly trained team approaches each project with meticulous care—providing honest assessments, clear communication, and dependable craftsmanship every step of the way. From storm damage repairs to complete replacements, we work tirelessly to safeguard your home while ensuring your satisfaction remains our top priority.

We apply that same level of dedication to our siding solutions, using only top-quality materials and proven methods to boost your property’s curb appeal and longevity. Whether you need a quick fix or an upgrade, our specialists go above and beyond to make sure every detail is perfect. Experience HEP’s commitment to excellence and let us help you protect your investment with renewed confidence.

FAQs

How do I know if my roof or siding needs repair or replacement in Soddy-Daisy?

Watch for signs like cracked or missing shingles, water damage on ceilings or walls, peeling paint, and visible rotting or warping on siding. If you notice unusually high energy bills or drafts near your walls, it could also indicate siding damage. Scheduling a professional inspection is the best way to determine whether you need minor repairs or a full replacement.

What types of roofing and siding materials do you offer?

We offer a variety of roofing materials including asphalt shingles, metal, and flat roofing systems. For siding, options include vinyl, fiber cement, and wood siding. We can recommend the best material based on your budget, home style, and long-term performance needs.

How do you handle unexpected damages or changes during the project?

If we discover additional issues after work begins, such as hidden water damage or structural problems, we’ll inform you immediately. We’ll provide a clear explanation, an updated estimate for the extra work, and obtain your approval before proceeding. Transparency and open communication are key to ensuring you’re fully satisfied.

Are permits and local building codes taken care of for roofing or siding projects in Soddy-Daisy?

Yes. We are well-versed in Soddy-Daisy regulations and will handle permit applications and compliance with local building codes. Obtaining the proper permits ensures a smooth, hassle-free experience and a finished project that meets safety and quality standards.

What warranties or guarantees do you offer?

We offer manufacturer warranties on materials, which can vary from 10 years to a lifetime depending on the product. Additionally, we provide a workmanship guarantee that covers our labor for a specified period. Both warranties offer peace of mind, protecting your investment for years to come.

How quickly can you start and complete a roofing or siding project?

Project timelines depend on factors like material availability, weather conditions, and the overall scope of work. Generally, smaller roofing or siding jobs can be completed within a few days, while larger projects may take a week or more. We’ll provide a clear timeline and update you on any changes throughout the process.

HEP
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(423) 819-7773