Uninterrupted Power
Uninterrupted Power | Generators | Electrical | Sharps Chapel
When thunderstorms sweep across Norris Lake or the summer heat pushes the grid to its limit, Sharps Chapel residents know that life doesn’t have to come to a standstill. HEP’s uninterrupted power electrical service keeps lights on, refrigerators humming, and Wi-Fi streaming with rugged, right-sized generators that start automatically the instant an outage strikes. Backed by factory-trained technicians and a local warehouse of critical parts, we install and maintain systems that blend seamlessly into your home or cabin, delivering quiet confidence 24/7.
From the first free in-home assessment to remote monitoring after installation, our team handles every detail so you can focus on lake days, not blackout plans. Whether you’re protecting medical equipment, safeguarding vacation rentals, or simply valuing peace of mind, trust the hometown experts who’ve powered East Tennessee for decades—trust HEP, and never worry about generators again.
FAQs
What size generator do I need for my home or business in Sharps Chapel?
The right size depends on the electrical load you want to support. A small residence that only needs to keep lights, refrigeration, and a well pump running may do fine with an 8–12 kW unit, while a larger home with HVAC, water heater, and multiple appliances typically needs 20–24 kW. Commercial facilities can range from 30 kW to several hundred kW depending on square footage, equipment, and critical systems. We offer a free load-analysis visit in Sharps Chapel where our technician measures starting and running wattage, checks service-panel capacity, and recommends a generator that meets both current and future power needs without oversizing, which saves on purchase, fuel, and maintenance costs.
How often should my standby generator be serviced, and do you provide maintenance plans?
For most air-cooled residential units, manufacturers recommend a full service every 12 months or after 150–200 run-hours, whichever comes first. Liquid-cooled commercial sets usually require service every 6 months or 250 hours. A typical visit includes changing oil and filters, testing the battery, inspecting belts & hoses, updating firmware, and running the unit under load. We offer tiered maintenance plans for Sharps Chapel customers—Basic (annual), Plus (semi-annual), and Critical (quarterly with remote monitoring). Each plan includes priority emergency response and documented reports that preserve your factory warranty.
Will the generator start automatically during an outage, and how seamless is the power transfer?
Yes. Our systems pair the generator with an automatic transfer switch (ATS) installed next to your main panel. When the ATS senses utility loss (usually within 1 second), it signals the generator to start, stabilizes voltage, then transfers selected circuits—typically within 10–15 seconds. When the utility returns, the ATS waits for stable voltage for about 5 minutes, then re-transfers the load and cools the generator before shutting it down. Most customers notice only a brief flicker; sensitive electronics are protected by the generator’s voltage regulation and the ATS’s neutral-to-ground bond that meets NEC guidelines.
Do I need permits or inspections to install a generator in Sharps Chapel?
Yes. Union County and the State of Tennessee require an electrical permit for any standby generator that ties into a building’s wiring. If a propane tank or natural-gas line is added or modified, a mechanical or gas permit may also be needed. After installation, a county inspector must verify proper clearances, wiring methods, grounding, gas pressure, and exhaust location per the 2020 National Electrical Code and local amendments. Our team handles the entire permitting process, schedules inspections, and provides signed load-calculation and site-plan documents, so you stay fully compliant without extra legwork.
What fuel options are available and which is best for Sharps Chapel?
Most homeowners choose either propane or natural gas. Natural-gas generators tie into the existing municipal line (where available) and offer unlimited run time without refueling. In rural parts of Sharps Chapel where natural gas isn’t accessible, we install propane models with above-ground or buried tanks; a 250-gallon tank runs an average 20 kW unit for roughly 4–5 days at 50 % load. Diesel is preferred for larger commercial sets because of its higher energy density and easier onsite storage. We help you evaluate utility access, runtime requirements, fuel delivery logistics, and environmental considerations to pick the optimal fuel type.
How long can a standby generator run continuously, and what should I do during extended outages?
Air-cooled residential units are designed for up to 200–300 continuous hours (8–12 days) before requiring an oil change, while liquid-cooled models can run 500 hours or more. Runtime is ultimately limited by maintenance intervals and fuel supply. For multi-day outages common after severe Tennessee storms, we recommend: 1. Scheduling a mid-event service if runtime will exceed manufacturer limits. 2. Keeping at least a 7-day propane or diesel reserve; we can arrange priority fuel deliveries for maintenance-plan customers. 3. Operating the generator at 70 % load or below when possible to reduce wear and fuel consumption. 4. Monitoring oil level, coolant temperature, and fault codes via the onboard controller or our optional remote app. Following these steps ensures your generator remains safe, efficient, and warranty-compliant throughout an extended outage.