Tailored Solutions
Tailored Solutions | Air Conditioning | Heating and Air Conditioning | Rockwood
When Rockwood summers turn muggy, HEP’s Tailored Solutions Heating and Air Conditioning brings welcome relief with precision-engineered comfort. Our NATE-certified technicians don’t just swap out units—they study your home’s layout, insulation, and lifestyle habits to design an air conditioning plan that saves energy while keeping every room consistently cool. From whisper-quiet variable-speed systems to smart thermostats you can adjust on the lake, we install and fine-tune equipment that fits your goals and your budget.
Should anything go wrong, we’re on call day or night with fully stocked vans and transparent, upfront pricing. Regular maintenance visits catch tiny issues before they balloon into costly breakdowns, and our exclusive HEP membership perks lock in priority scheduling and valuable discounts. Enjoy peace of mind—and perfectly chilled air—knowing Rockwood’s most trusted comfort team is always just a phone call away.
FAQs
What types of air-conditioning systems do Tailored Solutions Heating & Air Conditioning offer in Rockwood?
We install, replace, and repair central split systems, high-efficiency heat pumps, ductless mini-splits, rooftop units, and small commercial packaged systems. Our comfort advisers will evaluate your home or business, explain the pros and cons of each option, and recommend equipment that meets your cooling needs, budget, and energy-efficiency goals.
How do I know what size air-conditioner I need for my Rockwood home?
Proper sizing is critical for comfort and energy savings. During a free in-home consultation we perform a Manual J load calculation that factors in square footage, insulation levels, window orientation, air leakage, and local Rockwood weather data. This ensures the unit we propose will remove enough heat and humidity without short-cycling or running excessively, preventing high hydro bills and premature wear.
What is the typical installation process and timeline for a new AC system?
Most residential replacements are completed in one day. We handle everything: securing electrical and refrigerant lines, installing the indoor evaporator coil and outdoor condenser, connecting the thermostat, charging the system with eco-friendly refrigerant, and performing a full operational test. New ductless or multi-zone heat-pump projects may take one to two days, and custom new-construction installations are coordinated with your builder’s schedule.
How often should my air-conditioner be serviced and what does your maintenance plan include?
We recommend a professional tune-up every spring before Rockwood’s summer heat arrives. Our 21-point inspection includes cleaning the condenser coil, checking refrigerant pressures, tightening electrical connections, lubricating moving parts, flushing the condensate line, and verifying thermostat accuracy. Enrolling in our Comfort Club gives you this annual visit, priority scheduling, and a 10 % discount on any repairs throughout the year.
Do you offer energy-efficient options or systems that qualify for rebates in Rockwood?
Yes. We carry ENERGY STAR®-rated air conditioners up to 22 SEER and cold-climate heat pumps that meet or exceed the requirements for Canada’s Greener Homes Grant and Ontario’s Save on Energy incentives. We’ll walk you through available rebates, complete the paperwork, and even submit the application on your behalf to maximize your savings.
What should I do if my AC stops working on a hot day, and do you offer emergency service?
First, check the breaker, thermostat batteries, and air filter; many issues are simple fixes. If the unit still won’t start or is blowing warm air, call us right away. Tailored Solutions provides 24/7 emergency repair service in Rockwood and the surrounding Wellington County area. A licensed technician will arrive with a fully stocked truck, diagnose the problem, provide upfront pricing, and get you cool again as quickly as possible.