- HEP
- Seamless Power Solution
Seamless Power Solution
Seamless Power Solution | Generators | Electrical | Robbins
When a mid-summer storm sweeps through Robbins or a surprise outage threatens your business, HEP is ready with seamless power solutions that keep the lights—and life—running. Our certified technicians design and install premium generators matched to your exact load requirements, integrating them with advanced transfer switches so the transition from grid to backup power is instant and worry-free. From compact residential units to robust commercial systems, every installation is backed by rigorous testing, clear user training, and a commitment to transparent pricing.
The service doesn’t stop once the generator is in place. HEP’s proactive maintenance plans include remote monitoring, scheduled inspections, and 24/7 emergency response, ensuring your investment performs flawlessly year after year. Trust the local team that understands Robbins’ climate, codes, and community; trust HEP to deliver power without pause.
FAQs
What types of generators do you offer for homes and businesses in Robbins?
We carry a full line of standby, portable, and prime-power generators from 5 kW residential units to 2 MW commercial and industrial systems. Fuel options include natural gas, propane, diesel, and bi-fuel so we can match the right model to your site conditions, runtime expectations, and local fuel availability.
How do I determine the correct generator size for my property?
Our technicians conduct a complimentary on-site load assessment in Robbins. We inventory your essential and non-essential circuits, calculate starting and running amperage, factor in future growth, and apply a 20 % safety margin. The resulting kilowatt requirement lets us recommend the properly sized generator and automatic transfer switch so you avoid overloads and costly oversizing.
What is involved in a professional generator installation?
Installation starts with permitting through Robbins and Cook County. We then pour a code-compliant concrete pad, position the generator with a crane or dolly, run gas/electrical conduit, and tie the wiring into a UL-listed automatic transfer switch. After leak testing, we perform a full start-up, load-bank test, and owner orientation. Most residential installs are completed in one day; larger commercial projects may take a week.
How often should my generator be serviced?
For standby units we recommend maintenance every 6 months or after 100 run hours, whichever comes first. Service includes oil and filter change, coolant check, battery load test, valve adjustment, spark-plug replacement (for gaseous units), and a computer diagnostic. Industrial diesel sets may require quarterly inspections due to higher usage. Enrolling in our Preventive Maintenance Plan keeps your warranty intact and reduces downtime.
Will the generator start automatically during a power outage?
Yes. All of our standby systems are paired with an automatic transfer switch (ATS). When utility voltage in Robbins falls below 90 % for more than a few seconds, the ATS signals the generator to start, transfers the electrical load once stable power is reached, and then returns it to utility power when service is restored. The entire process is fully automatic and typically takes less than 15 seconds.
What warranties and financing options are available?
Most residential generators come with a 5-year limited parts and labor warranty, upgradeable to 10 years. Commercial models carry 2-3 year bumper-to-bumper coverage with optional extended service agreements. We partner with local lenders to offer 0 % APR financing for 12 months or low-interest plans up to 120 months, so you can secure reliable backup power in Robbins without straining your budget.