Expert Team

HEPExpert Team

Expert Team | Heating and Air Conditioning | Riceville

When Riceville temperatures swing from frosty mornings to sweltering afternoons, HEP’s expert team is ready with swift, neighborly service that keeps comfort constant. Our licensed technicians arrive in fully stocked trucks, diagnose issues on the spot, and explain every option in plain language—so you stay in control of your budget and your indoor climate. From precision tune-ups to full-system replacements, we handle it all with the care you’d expect from a company that’s been serving Tennessee homes for decades.

Backed by upfront pricing, industry-leading warranties, and a 100% satisfaction promise, we make sure every visit leaves you breathing easier. Whether you need emergency repairs, energy-saving upgrades, or seasonal maintenance, trust HEP for reliable heating and air conditioning solutions that stand up to Riceville’s toughest weather.

FAQs

What heating and air-conditioning services do you provide in Riceville?

Our expert team offers complete HVAC solutions, including new system design and installation, replacement of outdated furnaces and air conditioners, seasonal tune-ups, 24/7 emergency repairs, smart-thermostat upgrades, indoor air-quality improvements, and ductwork cleaning or modification. Whether your home relies on a heat pump, gas furnace, central A/C, or ductless mini-split, we have certified technicians ready to keep it running smoothly.

How quickly can you respond to an HVAC emergency in Riceville?

Because we’re headquartered right here in McMinn County, our on-call technicians can usually arrive anywhere in the Riceville area within 60–90 minutes, day or night. Our trucks are stocked with the most common replacement parts, allowing us to resolve the majority of no-heat or no-cool situations on the first visit. Emergency dispatch is available 24/7/365, including holidays.

What brands of heating and cooling equipment do you install or service?

We are an authorized dealer for Trane, Rheem, and Mitsubishi Electric, but our technicians are factory-trained to repair and maintain all major brands—including Carrier, Lennox, Goodman, York, and American Standard. This means you can keep your existing manufacturer’s warranty intact while still using our locally trusted service.

How often should I schedule maintenance for my HVAC system?

We recommend two professional tune-ups each year: one in early spring for your cooling system and one in fall for your heating equipment. Regular maintenance can boost energy efficiency by up to 20 %, extend system life by several years, and drastically reduce the likelihood of emergency breakdowns during Riceville’s hottest and coldest days.

Do you offer financing or rebates on new HVAC installations?

Yes. We partner with local lenders to provide 0 % APR financing for up to 60 months to qualified homeowners. In addition, Tennessee Valley Authority (TVA) energy-efficiency rebates and manufacturer incentives can reduce the upfront cost by hundreds of dollars. Our comfort consultants will walk you through all available programs and even file the paperwork on your behalf.

How can I improve my indoor air quality in Riceville’s humid climate?

High humidity and seasonal allergens can make indoor air feel stuffy or unhealthy. We offer whole-house dehumidifiers, HEPA filtration systems, UV germicidal lights, and ventilation upgrades that tie directly into your existing HVAC equipment. A complimentary indoor-air assessment will identify pollutants, mold risks, and humidity issues, after which we’ll recommend targeted solutions to keep your family breathing easy year-round.

HEP
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(423) 819-7773