High-performance Power Solutions
High-performance Power Solutions | Generators | Electrical | Pikeville
From emergency backup to off-grid independence, residents and businesses across Pikeville trust HEP’s high-performance power solutions to keep life moving without interruption. Our seasoned electricians match you with cutting-edge generators engineered for rapid response and rock-solid reliability—so when storms roll in or the grid flickers, your lights, servers, and critical equipment stay powered effortlessly.
Every install comes with meticulous load analysis, seamless integration, and friendly local support that’s just a phone call away. Whether you need a compact standby unit for your home or a rugged industrial system built to handle heavy demand, HEP delivers proven expertise and hometown service that brings lasting peace of mind.
FAQs
What types of generators do you offer to Pikeville customers?
We supply a full line of high-performance power solutions, including residential standby generators (10–26 kW), light-commercial units (30–150 kW), industrial diesel and natural-gas gensets (200 kW–2 MW), towable/portable generators for jobsites, and prime-power packages for mining and oil-field operations common in Eastern Kentucky. All models meet the latest EPA and NFPA 110 standards and are backed by factory warranties of up to 10 years.
How do I figure out the correct generator size for my home or business?
Start by listing every appliance, HVAC unit, motor, and critical circuit you want powered during an outage, then total the running watts and the highest motor starting (inrush) watts. Our engineers convert that number to kilowatts, apply a 20 % safety margin, and factor in future expansion. For homes in Pikeville, most loads fall between 14 kW and 22 kW. Small businesses such as convenience stores typically need 25–60 kW, while clinics, data rooms, or light-industrial sites may require 100 kW or more. We offer free on-site load assessments to provide an exact recommendation.
What is the difference between standby, portable, and prime-power generators?
• Standby (backup) generators: Permanently installed, start automatically when utility power fails, run on natural gas or propane, and are sized for short-duration outages common in the Pike County grid. • Portable generators: Gasoline or diesel units on wheels, started manually, ideal for tailgating, small construction projects, or powering a few circuits via transfer switch. • Prime-power generators: Designed to run continuously as the main power source, typically diesel or natural gas, used at remote job sites, shale operations, or where utility service is unavailable or unreliable.
Do you handle permitting, installation, and inspections in Pikeville and the surrounding counties?
Yes. Our turnkey service covers everything: load analysis, concrete pad construction, fuel plumbing, electrical interconnection, automatic transfer switch installation, City of Pikeville permitting, Pike County inspections, and final utility coordination with Kentucky Power. We’re licensed and insured in Kentucky for both electrical and mechanical work, so you only need one point of contact from quote to final startup.
How often should my generator be serviced and what does maintenance include?
For standby units, manufacturers recommend maintenance every 6 months or 100 run hours—whichever comes first. For commercial/industrial sets, service is typically every 250 run hours or quarterly for prime-power use. Our preventive maintenance plans include oil and filter changes, coolant checks, fuel-system inspection, battery load testing, air-filter replacement, full control-panel diagnostics, and a load-bank test to verify the generator can carry its rated capacity. We keep OEM parts in stock at our Pikeville warehouse for rapid turnaround.
What financing, rental, or leasing options are available?
We offer flexible solutions: 0 % APR financing for up to 18 months on residential standby units, 24-to-60-month operating leases with buyout options for commercial sets, and weekly or monthly rentals on towable generators from 20 kVA to 500 kVA. Businesses can also bundle maintenance and remote monitoring into a single predictable monthly payment, preserving capital while ensuring continuous power.