Reliable Plumbing Solutions
Reliable Plumbing Solutions | Plumbing | Philadelphia
From leaky faucets in a South Philly rowhome to full repipes in a Center City high-rise, HEP’s experts arrive fast and finish right the first time. Our licensed technicians know Philadelphia’s unique mix of historic and modern infrastructure, so they come prepared with the tools, parts, and know-how to keep water flowing where it should—and nowhere it shouldn’t. You’ll get clear pricing, honest recommendations, and courteous service that respects both your schedule and your space.
Whether you need a midnight emergency fix, a water-saving upgrade, or proactive maintenance to avoid future surprises, we make the entire plumbing process simple and stress-free. One call connects you to clean drains, hot showers, silent pipes, and the peace of mind that comes from choosing a team committed to reliability in every detail. Reach out today and discover why neighbors across Philly count on HEP for solutions that last.
FAQs
What areas of Philadelphia do you service?
We cover the entire city of Philadelphia—including Center City, South Philly, North Philly, West Philly, and the Northeast—as well as the surrounding suburbs such as Upper Darby, Bala Cynwyd, Ardmore, and Cheltenham. If you are unsure whether you’re in our service radius, just give us a call; chances are we can dispatch a technician to you the same day.
Are your plumbers licensed and insured?
Absolutely. Every technician on our team holds a current Pennsylvania plumbing license, carries full liability insurance, and is bonded for your protection. We also perform rigorous background checks and ongoing training to ensure your property is in safe, qualified hands.
Do you offer 24/7 emergency plumbing services?
Yes. Plumbing disasters rarely occur during business hours, so our emergency line is staffed 24 hours a day, 365 days a year. Whether you have a burst pipe at 2 AM or a sewer backup on a holiday, our on-call crews are ready to respond immediately.
How quickly can you get a plumber to my home for urgent issues?
For emergencies within Philadelphia city limits we typically arrive within 60 minutes of your call. In nearby suburbs the response window is 60–120 minutes, depending on traffic and weather. Non-emergency appointments can usually be scheduled the same or next business day.
What types of plumbing problems do you handle?
Our services range from routine maintenance to complex repairs, including leak detection and repair, drain cleaning, toilet and faucet fixes, water-heater installation and repair (tank and tankless), sump pump service, gas line repair, sewer line inspections and replacements, fixture upgrades, and whole-house repiping. No job is too small or too large.
What can I expect during a service visit and how do you price jobs?
Your plumber will arrive in a clearly marked vehicle, introduce themselves, and perform a thorough inspection. Once the issue is diagnosed you’ll receive an upfront, flat-rate estimate detailing labor, parts, and any permit fees—no hidden costs. With your approval we complete the work, clean the workspace, test the system, and back the repair with a written warranty (1-year labor, manufacturer’s parts warranty).