- HEP
- Malfunctioning Heat Unit
Malfunctioning Heat Unit
Malfunctioning Heat Unit | Heat Repair | Heating and Air Conditioning | Philadelphia
When your boiler sputters or your furnace quits in the middle of a frigid Philadelphia night, HEP is the neighbor you can count on. Our certified technicians arrive fast, equipped with advanced diagnostic tools and a van stocked like a rolling warehouse, so most issues are solved on the first visit. From strange rattles and weak airflow to complete system shutdowns, we treat every job with the urgency and craftsmanship it deserves—protecting your comfort, your pipes, and your peace of mind.
Schedule your heat repair today and feel the difference that transparent pricing, courteous service, and decades of local experience make. We’re on call 24/7, ready to thaw out rowhomes in Fishtown, brownstones in Rittenhouse, and every cozy corner in between—because at HEP, restoring warmth isn’t just our job, it’s our promise to Philly.
FAQs
What are the most common signs that my heating system in Philadelphia needs professional repair?
Warning signs include uneven or weak airflow, strange noises (banging, grinding, squealing), frequent cycling on and off, a sudden spike in utility bills, cold spots in certain rooms, and the unit blowing cool air when set to heat. If you notice a burning smell or the system won’t turn on at all, shut it down and call for service immediately—continuing to run a malfunctioning heater can cause further damage and safety hazards.
How fast can you respond to a no-heat emergency during the colder months?
We provide 24/7 emergency heating repair throughout Philadelphia and the surrounding suburbs. During peak winter season, our average response time is 2–4 hours, and we prioritize homes without any heat, households with elderly residents, and families with small children. Our fully stocked service vehicles enable most repairs to be completed on the first visit, even after hours or on holidays.
Do you work on all brands and types of heating equipment?
Yes. Our certified technicians service gas, oil, and electric furnaces, heat pumps, boilers, ductless mini-splits, rooftop units, and hybrid heating systems from every major manufacturer—including Carrier, Trane, Lennox, Rheem, Goodman, York, and Daikin. We maintain an extensive parts inventory and continuously train on the newest technologies so we can diagnose and repair even the latest high-efficiency and smart-connected models.
What steps should I take before calling for service to avoid unnecessary costs?
First, check your thermostat: make sure it’s set to 'Heat' and the temperature is above the current room reading. Replace or clean the air filter—restricted airflow can cause overheating and shutdowns. Verify that circuit breakers and any inline power switches are on, and confirm the gas or oil supply valves are open. If you have a heat pump, clear any snow or debris from around the outdoor unit. If these steps don’t restore proper operation, turn the system off and schedule professional repair.
How much does a typical heating repair cost in Philadelphia?
Most residential repairs range from $175 to $600, depending on the part and labor involved. Minor fixes such as replacing a capacitor or flame sensor are on the lower end, while blower motor replacements or control board issues fall toward the higher end. We always provide a written, flat-rate estimate before any work begins, so you know the exact cost up front—no surprise fees. Financing options are available for larger repairs or system replacements.
Are your technicians licensed, insured, and do you guarantee your work?
Absolutely. All of our HVAC technicians are EPA-certified, Pennsylvania-licensed, and fully insured for both liability and workers’ compensation. We back every repair with a 1-year parts and labor warranty, and we offer extended protection plans for added peace of mind. Customer safety and satisfaction are our top priorities, and our technicians follow strict COVID-19 and indoor air-quality protocols on every visit.