Remote Monitoring
Remote Monitoring | Thermostat Upgrades | Heating and Air Conditioning | Petros
Imagine tapping an app on your phone and instantly seeing the exact temperature, humidity, and energy use inside your Petros home—plus the power to adjust it from anywhere. HEP’s remote-monitoring solutions make that convenience real, combining precision sensors with smart thermostat upgrades that learn your schedule, trim utility costs, and send instant alerts if something’s amiss. Whether you’re escaping summer heat at Watts Bar Lake or stuck late at work, the system keeps your living spaces comfortable and your HVAC equipment running at peak efficiency without lifting more than a finger.
Our local team handles everything, from selecting the right Wi-Fi thermostat to seamless installation and custom programming. You’ll receive one-on-one training, 24/7 technical support, and access to performance reports that translate data into savings. Ready to take control of comfort, energy, and peace of mind? Schedule your free in-home assessment today and see why Petros residents trust HEP to modernize their climate control—one smart upgrade at a time.
FAQs
What is a smart thermostat and how does remote monitoring work?
A smart thermostat is an internet-connected device that replaces your traditional wall thermostat. Once installed, it continuously gathers temperature, humidity and run-time data from your HVAC system and sends it to a secure cloud platform. You can log into a mobile app or web dashboard from anywhere to see real-time readings, receive system alerts, and adjust temperature settings. In Petros, where outside temperatures can swing quickly, remote monitoring lets you react immediately—preventing frozen pipes in winter and lowering cooling costs in summer.
Why should Petros homeowners consider a thermostat upgrade?
Upgrading delivers four main advantages: (1) Energy savings—smart scheduling, occupancy sensors, and learning algorithms typically trim 10–20 % off annual heating and cooling costs; (2) Comfort—automatic adjustments keep indoor temperatures more consistent despite our East Tennessee weather swings; (3) Peace of mind—instant alerts for extreme temperatures, power loss, or HVAC faults let you address issues before costly damage occurs; (4) Rebates—many local utilities and TVA programs offer incentives that offset part of the equipment and installation cost.
Will a smart thermostat work with my existing HVAC system?
In most cases, yes. Modern smart thermostats are compatible with single-stage, multi-stage, heat pump, dual-fuel, and even boiler systems. During our free in-home assessment we check the control board, wiring (C-wire availability), and voltage to confirm compatibility. If minor upgrades are needed—such as adding a common-wire adapter—we’ll include that in your estimate so you know costs up-front.
Can I control multiple properties or zones from the same app?
Absolutely. The mobile and desktop apps let you add unlimited thermostats, so you can monitor your primary home, rental cabins, or commercial spaces around Petros from one login. Each thermostat can have its own schedule, geo-fencing rules, and alert thresholds. For larger homes with multiple HVAC zones, individual smart thermostats can be grouped so you can adjust the whole house—or a single floor—with one tap.
How much can I expect to save on energy bills?
Savings vary by lifestyle, insulation levels, and utility rates, but most customers in our service area report $120–$250 in annual savings. Features like learning schedules, adaptive recovery (pre-heating or pre-cooling at off-peak times), and remote setback when nobody is home are key drivers. Because the average payback period is 1.5–2.5 years, the investment quickly turns into net savings, especially with current rebate offerings.
What does professional installation include and is there ongoing support?
Our certified technicians remove your old thermostat, verify wiring and voltage, mount the new smart unit, and connect it to your Wi-Fi network. We then program initial schedules, set up the remote monitoring portal, and show you how to use the mobile app. Installation normally takes about an hour. Afterward you receive a one-year labor warranty, manufacturer warranty (usually 3–5 years), and free remote diagnostics—should your system throw an error code, we can often troubleshoot it online before a service visit.