Professional Service
Professional Service | Heating and Air Conditioning | Pelham
When Pelham homes and businesses need reliable comfort, they turn to HEP’s seasoned team. We’ve been fine-tuning systems in the foothills for decades, combining small-town courtesy with cutting-edge know-how to keep every room at the perfect temperature. From precision load calculations and energy-smart installations to same-day repairs, our technicians arrive ready to listen, explain, and deliver results that last season after season.
Whether you’re upgrading an aging furnace, optimizing airflow before summer hits, or simply looking for a trustworthy maintenance partner, HEP is your one-call solution for heating and air conditioning excellence in Pelham. Expect upfront pricing, 24/7 emergency response, and a satisfaction guarantee that’s as solid as our craftsmanship—because comfort should never be a compromise.
FAQs
Which parts of Pelham and the surrounding area do you service?
Our technicians cover the entire City of Pelham, including neighborhoods such as Channing Court, Oak Mountain, and Ballantrae. We also travel to nearby communities like Alabaster, Helena, Hoover, and Indian Springs Village. If you are unsure whether your address is within our service radius, give us a quick call—our dispatch team can confirm availability in seconds.
How often should I schedule maintenance for my heating and air conditioning system?
For most residential systems in Pelham’s climate, we recommend two preventive maintenance visits per year—one in early spring for the air conditioner and one in early fall for the furnace or heat pump. Commercial systems or homes with high usage may benefit from quarterly inspections. Regular tune-ups keep equipment running efficiently, reduce energy bills, help you stay under manufacturer warranty, and catch small issues before they lead to costly breakdowns.
Do you provide 24/7 emergency HVAC repair services?
Yes. Heating or cooling failures rarely happen at convenient times, so our on-call technicians are available around the clock, including weekends and holidays. When you call our emergency line, you’ll speak directly with a live representative who can dispatch a certified technician to your home, usually within two hours in the Pelham area. There are no hidden after-hours fees—our upfront pricing policy applies day or night.
Can you improve the energy efficiency of my current HVAC system?
Absolutely. During a service visit, we can perform an energy audit to identify airflow restrictions, duct leaks, thermostat issues, or outdated components. Popular upgrades include smart thermostats, high-MERV air filters with low pressure drop, variable-speed blower motors, and attic insulation improvements. Many of these changes pay for themselves in utility savings within one to three seasons, and we’ll help you apply for any applicable Alabama Power or federal tax rebates.
What brands and types of equipment do your technicians work on?
Our NATE-certified team is trained to service and install all major HVAC brands, including Trane, Carrier, Lennox, Rheem, Goodman, York, and Mitsubishi Electric. We handle gas and electric furnaces, central air conditioners, heat pumps, ductless mini-splits, package units, air handlers, and indoor air quality accessories like humidifiers and UV air purifiers. We maintain a fully stocked parts warehouse so most repairs can be completed on the first visit, regardless of brand.
How are service estimates and pricing determined?
We use flat-rate pricing, so you know the total cost before any work begins. After diagnosing the issue, the technician will review repair options on a digital price menu that factors in parts, labor, and warranty coverage. Standard diagnostic fees are waived when you authorize a repair. For new system installations, we provide free in-home consultations and multiple equipment options at different price points, complete with financing plans and manufacturer rebates to fit your budget.