Expert Team
Expert Team | Heating and Air Conditioning | Pelham
When Pelham residents want reliable comfort all year long, they call on HEP’s expert team—local professionals who live and breathe heating and air conditioning. From precision installations that maximize energy savings to fast, right-the-first-time repairs, we combine decades of technical know-how with old-fashioned customer care. Our technicians arrive when promised, explain every option clearly, and treat your home as if it were their own, so you can relax and enjoy perfect indoor temps no matter what Alabama’s weather dishes out.
Whether you need a seasonal tune-up, an emergency fix at 2 a.m., or a full system upgrade, you’ll get transparent pricing, industry-leading warranties, and the peace of mind that comes from working with Pelham’s most trusted heating and air conditioning specialists. Let HEP keep you comfortable today, tomorrow, and for every season to come—just give us a call and consider it done!
FAQs
What heating and cooling services do you offer in Pelham?
Our expert team provides complete residential and light-commercial HVAC solutions, including new system design and installation, replacement of outdated furnaces, heat pumps, and air conditioners, 24⁄7 emergency repairs, seasonal tune-ups, ductwork inspections and sealing, indoor air-quality upgrades (humidifiers, dehumidifiers, UV lights, air purifiers), smart thermostat installation, and energy-efficiency evaluations. Whether you need a quick fix or a full comfort system overhaul, we have the tools and experience to handle it.
How quickly can your technicians respond to an emergency HVAC repair?
Because Pelham’s temperature swings can be extreme, we maintain an on-call staff around the clock. For most addresses in Pelham and the surrounding Shelby County area, a certified technician can usually be at your door within two to four hours—often sooner during normal business hours. Our service vans are stocked with the most common replacement parts, so in one visit we resolve about 90 % of no-heat or no-cool calls.
Do you service all brands and models of HVAC equipment?
Yes. Our technicians are factory-trained and NATE-certified to troubleshoot, repair, and maintain every major brand, including Trane, Carrier, Lennox, Rheem, Goodman, York, Mitsubishi, and Daikin. We also work on older or less-common units, oil furnaces, geothermal heat pumps, and mini-split systems. If a proprietary part is required, we coordinate directly with the manufacturer so you don’t have to.
How often should I schedule routine maintenance for my heating and air conditioning system in Pelham’s climate?
We recommend two precision tune-ups per year: one in spring before the cooling season and one in fall before the heating season. Pelham’s hot, humid summers place heavy demand on air conditioners, and its chilly, damp winters can strain heating equipment. Semi-annual inspections keep coils clean, refrigerant levels correct, and safety controls calibrated, boosting efficiency, preventing 80 % of breakdowns, and protecting manufacturer warranties.
What financing or rebate options are available for new HVAC installations?
To make high-efficiency upgrades affordable, we offer multiple 0 % APR and low-interest financing plans through Synchrony and Alabama Power’s Smart Financing program. In addition, qualifying ENERGY STAR® heat pumps and furnaces can earn utility rebates of $150–$750, while federal tax credits of up to $2,000 are currently available under the Inflation Reduction Act. Our comfort advisors handle all paperwork and will outline the exact savings before you commit.
Are your technicians licensed and insured, and what certifications do they hold?
Absolutely. Our company holds an Alabama HVAC Contractor License (# and shown on every invoice), and each technician carries full liability and workers’ compensation insurance for your protection. Team members complete background checks, drug screening, and ongoing training. Professional credentials include NATE (North American Technician Excellence), EPA 608 Universal Refrigerant Handling, and manufacturer-specific certifications for variable-speed and inverter systems. When we arrive, you can trust you’re working with vetted, highly qualified experts.