- HEP
- Advanced Technology
Advanced Technology
Advanced Technology | Water Purification | Plumbing | Palmer
At HEP, we combine decades of plumbing expertise with cutting-edge science to bring crystal-clear water to every tap in Palmer. Our specialists design and install advanced filtration systems that remove sediments, chemicals, and pathogens without stripping away healthy minerals, giving your family fresh-tasting water straight from the source. Because all components are monitored by smart sensors, you can track performance in real time and know precisely when filters need attention—no surprises, just pure confidence.
By choosing our water purification service, you protect appliances from scale, reduce single-use plastic, and add value to your home, all while supporting a local team that stands behind every project with 24/7 support. Experience cleaner dishes, softer laundry, and better-tasting coffee, and see why Palmer homeowners trust HEP to make “water worries” a thing of the past.
FAQs
What contaminants can your advanced purification systems remove from Palmer’s water supply?
Our multi-stage systems are engineered to target the full spectrum of contaminants typically found in Palmer’s municipal and well water. This includes sediment, rust, chlorine, chloramines, volatile organic compounds (VOCs), heavy metals such as lead and arsenic, nitrates, pesticides, and up to 99.9 % of bacteria, cysts, and viruses. Optional UV and remineralization stages can be added for extra biological protection and to restore healthy minerals.
How does reverse osmosis compare with other filtration methods you install?
Reverse osmosis (RO) forces water through an ultra-fine membrane that filters down to 0.0001 microns—small enough to remove dissolved salts, fluoride, and most contaminants other filters miss. Carbon block and catalytic carbon stages excel at improving taste, odor, and chemical reduction, but they do not desalinate. In most Palmer homes we recommend a hybrid system: a sediment pre-filter, catalytic carbon for chlorine/chloramine removal, an RO membrane for dissolved solids, and a post carbon or remineralization cartridge for pH balance and better taste. This combination delivers the broadest protection with minimal waste and maintenance.
Are the purification systems energy-efficient and environmentally friendly?
Yes. Our newest RO units recover up to 75 % of incoming water, cutting typical RO waste in half. The booster pumps are low-wattage, drawing less power than a standard LED bulb when running. Filter housings are made from recyclable, BPA-free materials, and the systems are certified lead-free under NSF/ANSI 372. We also offer filter recycling programs and biodegradable filter media options. Choosing purified tap water reduces reliance on single-use plastic bottles, which significantly lowers your household’s carbon footprint.
What maintenance is required and what does it cost?
Routine maintenance involves replacing inexpensive pre-filters every 6–12 months and the RO membrane every 2–4 years, depending on water quality and usage. A typical three-stage cartridge set costs about $90–$120, while an RO membrane ranges from $70–$110. UV lamps (if installed) need replacement annually at about $60. We offer annual service packages starting at $189 that include all filters, labor, water quality testing, and a 24-point system inspection to ensure optimum performance and warranty compliance.
Can the purification system be integrated with older plumbing in Palmer homes?
Absolutely. Our licensed plumbers are trained to retrofit purification units into homes built as far back as the 1950s without major alterations. Systems can be mounted under the kitchen sink, in a basement, or in a utility room, tying into existing copper, PEX, or CPVC lines. For homes with limited space, we carry compact, tankless RO units. We perform a complimentary on-site assessment to map pipe sizes, water pressure, and electrical access, ensuring a seamless installation that meets local plumbing codes.
Do you offer warranties or service plans for these purification systems?
Yes. All core components are backed by a 5-year manufacturer’s warranty, while tanks and housings have limited lifetime coverage against defects. Electronic components carry a 3-year warranty. Our in-house workmanship warranty guarantees leak-free installation for one full year. For added peace of mind, we have optional Gold and Platinum service plans that extend parts and labor coverage up to 10 years, provide priority scheduling, and include free annual water testing reports tailored to Palmer’s seasonal water quality variations.