Roof Replacement

Roof Replacement | Roofing | Ooltewah

When it comes to roof replacement in Ooltewah, HEP's Roofing brings unparalleled expertise and dedication to ensuring your home remains protected and stylish. With years of experience under our belts, we understand the unique challenges that local weather can present. Whether it's damage from a heavy storm or simply time for an upgrade, our skilled team uses only the highest quality materials to deliver a roof that stands the test of time. From asphalt shingles to metal roofing, we tailor our solutions to match your needs and aesthetic preferences. Trust HEP's Roofing to provide reliable, timely, and professional service that leaves you with peace of mind and a beautifully finished roof. Ready to give your home the top-notch protection it deserves? Reach out to us today for a free consultation!

What our customers say

Just had Jason Shoupe come out and do and inspection on my roof to see what needed to be done in order for us to sell our home. He was the most helpful guy I believe I have had come out and inspect anything on my house, the company itself sounds great just from the things he said. He didn't talk to me like I was just some guy needing a roof repaired, he talked to me and respected myself and my family and treated all of us as a friend. I would recommend Jason and HEP to anyone you will not be disappointed at all. Thanks Jason Shoupe for all your help!!

Andrew K.

Michael came out to give us a few quotes for a replacement roof. He listened and then provided fair quotes based on our needs. We would have selected HEP for our install (especially after the outstanding service from Michael) but we had to take advantage of a deal we couldn't refuse through a family member for a metal roof. Would definitely call on them again and specifically request Michael as our rep.

Michael P.

Wil was very professional and gave helpful advice on what to do about our roof

Jessica C.

I got an estimate for a new roof with Will, he showed up exactly on time and answered all my questions. He was very helpful and easy to work with.

Troy O.

HEP was prompt in getting our job estimated and starting work. We had them replace a patio roof and perform some other minor repairs on the roof. They came out on Saturday, and Jason walked through everything, explaining the rationale behind his recommendations. They were exactly in line with existing recommendations from our home inspection, so I had confidence that he was giving his honest opinion and not just trying to upsell. Due to a clerical error, they removed our entire roof by accident, but replaced it at no cost. They immediately notified me when this happened and got it rectified right away. They were honest and transparent through the whole process. After the completion of the work, I notified them of a couple of punch list items and they knocked them out quickly without me having to pester or make a scene like you would with a less reputable contractor. This is the kind of contractor that you keep around. Reliable, easy to contact, responsive, and honest. I am a very independent DIYer, but if I can't do it, my first call will definitely be to HEP. . Thanks Jason and everyone at HEP.

Zachary C.

Tim Matt Andrew did a great job putting new roof on my building. Highly recommend them.

Barbara C.

Will is a great salesman he went through all the details on what needs to be done on my roof and I'm looking forward to doing business with him

George M.

UPDATING THIS REVIEW** Will turned out to be even better than I originally noted. He returned to inform me that my new roof was put down without removing any of the boards below it -- so turned out my problem wasn't related to the roofing job, and in that case, it was going to need to be something I resolved. Since my roof is under warranty, nobody else could fix the problem except for HEP without voiding my warranty. I'm a working, single mom and this year has been so expensive due to home repairs and such. Financially, it's a struggle. Due to being overwhelmed by the news of having yet ANOTHER repair I need to come out of pocket for -- knowing that I really don't have much money to fork out in one sitting -- I honestly got a little emotional. Will proceeded to reach out to get a price for me, and as I expected, the price was more than I had. I inquired about adding the balance to my current finance agreement, but since it had been over 60 days -- that wasn't possible. So I told Will I wouldn't be able to do it. I expected him to basically say okay & leave, but he persisted trying to find an option that was going to work for me. He reached out to another guy (a boss or management of some type, I think), and on my behalf, pleaded for an option. They were able to work something out for me & it really meant a lot to have him persist like that. I definitely appreciate Will (and the management individual that has dealt with me at my worst multiple times now). Definitely have a better overall view of HEP as a whole now. I didn't feel like I was being taken advantage of. I didn't feel like I was being sold something because I didn't know any better. It felt like a real human experience, and I definitely am appreciative!

Amber H.

Tim Lawson and Matt Williams performed a thorough review of the roof at my condo, gave me my options and I chose one. They performed their work that day in a fine manner.

David E.

We (Leroy and Helen Queen, my parents) had our leaky roof replaced by HEP at the end of July 2019. We had a wonderful experience from start to finish: from Joshua who recommended HEP for our roofing needs, to Jason our Sales Rep who measured and then inspected the finished work, to Chris in the office who helped us with the financing, to the crew of men that came out and did a marvelous job removing, installing, and then tidying up afterwards. We were mightily impressed; they worked so quickly. We highly recommend giving HEP a call for your roofing needs based on our own experience with them. They all worked really hard and quickly to get us a new roof; something we very greatly appreciate. Thanks HEP!

Tosha M.

Discover Superior Roof Replacement in Ooltewah With HEP

Ooltewah’s blend of rolling hills, four-season weather, and rapid residential growth places extraordinary demands on every home’s roof. Storm-driven rain in spring, blistering heat in summer, sudden temperature swings in fall, and the occasional ice event in winter can work together to age shingles, warp decking, and weaken flashing faster than most homeowners expect. When the time comes for a full roof replacement, relying on a contractor that understands the local environment as thoroughly as the craft of roofing is essential. That contractor is HEP.

From the initial attic inspection to the last magnetic nail sweep, HEP approaches every roof replacement in Ooltewah with a process refined through years of experience and a commitment to meticulous workmanship. This article explains why HEP’s service is the right choice, how the company executes each phase, what materials are offered, and how residents can protect their investment after installation.

The Unique Roofing Challenges of Ooltewah

Seasonal Stresses Specific to Hamilton County

Ooltewah’s climate registers an annual average of 55 inches of rainfall, well above the national norm. Add to that the frequent high-wind events that roll off White Oak Mountain and the wide temperature fluctuations common in the Tennessee Valley, and you have a recipe for accelerated roof deterioration. Moisture penetration, thermal expansion, and wind uplift remain the three biggest threats that must be addressed in any roof replacement plan.

Local Architectural Styles Influence Roofing Needs

Neighborhoods near Wolftever Creek often feature steep pitches and gabled dormers, while subdivisions closer to Collegedale lean toward lower-slope designs. Each profile requires specific underlayment strategies, ventilation calculations, and flashing techniques that generic national practices sometimes overlook. HEP tailors every roof replacement to these architectural details to ensure long-term resilience.

Why HEP Stands Out for Roof Replacement

A Craftsmanship-Centered Philosophy

HEP’s teams are comprised of manufacturer-certified installers who train continuously on emerging roofing technologies. That ongoing education translates to:

Correct shingle fastening patterns that preserve manufacturer warranties
Code-compliant flashing integration at valleys and penetrations
Ventilation solutions that balance intake and exhaust for precise attic airflow

Locally Sourced Materials, Nationally Respected Brands

HEP partners with major shingle and metal producers but sources support materials—like ice & water barrier, drip edge, and coil metals—through regional suppliers. The result is quick material availability during peak storm seasons and components engineered for the Southeastern climate.

A Fully Integrated Service Model

Unlike contractors who subcontract tear-off crews or outsource disposal, HEP controls every aspect of the job. Dump trailers, safety equipment, and recycling facilities are company-owned, allowing tight scheduling, consistent workmanship standards, and reduced environmental impact.

Step-by-Step Breakdown of the HEP Roof Replacement Process

1. Initial Consultation & Roof Inspection

HEP’s project supervisor arrives equipped with moisture meters, infrared scanners, and pitch gauges. These tools document:

Deck saturation or rot areas
Ventilation effectiveness via temperature differentials
Fastener pull-through on existing shingles
Flashing condition around chimneys, skylights, and walls

A detailed photo log accompanies a written assessment so homeowners can visualize every problem identified.

2. Proposal & Material Selection

After inspection, HEP presents a proposal outlining:

Scope of tear-off, including layers of existing roofing
Decking repair or replacement requirements
Underlayment types: synthetic felt, ice & water shield, or hybrid systems
Primary roofing material options (discussed in depth below)
Estimated project timeline, typically 1–3 days for single-family homes

3. Pre-Replacement Preparation

Preparing the site preserves landscaping, protects interior contents, and maintains neighborhood cleanliness.

Key preparatory measures include:

Strategic placement of protective tarps over shrubs and flowerbeds
Interior drop cloths beneath potential nail penetration points
Temporary removal of patio furniture and outdoor décor
Delivery of materials the afternoon before work begins to minimize driveway blockage

4. Tear-Off & Decking Inspection

HEP’s crew removes old roofing systematically, section by section, allowing the deck to be inspected in daylight. Any compromised sheathing is replaced with kiln-dried plywood or OSB panels approved by the International Residential Code. This attention prevents future sagging and ensures shingles lie flat.

5. Installation of Moisture Barriers & Ventilation Components

Roof lifespan depends heavily on what the eye cannot see once shingles are installed.

Core elements applied by HEP include:

Self-adhering ice & water membrane across eaves, valleys, and penetrations
Synthetic underlayment for enhanced breathability and tear resistance
Drip edge secured beneath ice membrane to direct runoff into gutters
Precisely calculated ridge vent systems balanced with soffit intake

6. Shingle or Metal System Installation

Shingles are installed using 6-nail patterns or manufacturer-specified high-wind fastening schedules. Metal systems employ concealed fasteners and butyl sealant strips for watertight panel seams. Hip and ridge caps, starter strips, and flashing kits complete the assembly.

7. Clean-Up & Final Inspection

A 360-degree magnetic sweep retrieves stray nails. Gutters and downspouts are flushed to remove granules. The project supervisor conducts a finishing checklist covering:

Uniform shingle alignment
Proper sealant application at flashing joints
Confirmed ventilation balance via vent blocking test
Overall site cleanliness

The homeowner receives a full photo recap alongside warranty documentation.

Roofing Materials Offered by HEP

Architectural Asphalt Shingles

Popular in subdivisions like Seven Lakes and Providence Point, architectural shingles deliver dimensional aesthetics and elevated wind resistance. HEP recommends them for homeowners seeking:

30-year or greater limited lifetime warranties
A wide color palette that complements brick, stone, or siding exteriors
Cost-effective performance in both humid summers and cold snaps

Designer and Impact-Resistant Shingles

For clients wanting bold curb appeal or enhanced storm protection, HEP installs designer profiles and Class 4 impact-rated shingles. Benefits include:

Deeper shadow lines that mimic slate or cedar shake
Improved fiberglass mat strength for hail defense
Potential insurance premium reductions

Standing Seam Metal Roofing

Metal’s increasing popularity in Ooltewah echoes the area’s modern farmhouse trend. HEP fabricates panels on-site to fit exact eave-to-ridge measurements, minimizing seams and fastener exposure. Advantages encompass:

Rated lifespans upwards of 50 years
Exceptional energy efficiency through solar reflectivity
Minimal maintenance requirements compared to granular surfaces

Synthetic Slate and Shake

Where homeowners desire the classic look of natural materials without the weight, HEP offers composite roofing:

UV-stabilized polymers resist fading
Lighter load eases structural demands on older homes
Interlocking tabs create continuous water barriers

Signs Your Ooltewah Home Needs Roof Replacement

Visual Indicators

Curling or cupping shingle edges
Excessive granule shedding in gutters
Rusted or detached flashing around skylights

Interior Clues

Dark streaks on attic rafters
Uneven attic temperatures across seasons
Ceiling stains appearing after heavy rainfall

Performance Red Flags

Frequent shingle loss during storms
Noticeable rise in cooling costs due to attic heat gain
Persistent mildew smell in upper rooms suggesting trapped moisture

If any of these symptoms appear, HEP’s comprehensive inspection can confirm whether partial repair or complete replacement is warranted.

The HEP Commitment to Safety and Compliance

Rigorous Jobsite Protocols

Every roof replacement follows OSHA fall-protection standards. Anchor points, harnesses, and guardrails are deployed as required, and crews attend pre-task safety briefings before each day’s work begins.

Code Adherence

Hamilton County building inspectors recognize HEP’s reputation for compliant work. Permits are secured in advance, and all installations meet or exceed the 2018 International Residential Code currently adopted locally.

Environmental Responsibility

HEP diverts asphalt shingles to recycling centers whenever feasible, allowing old materials to be repurposed for pavement or new shingle production. Metal scraps are similarly recycled, reducing landfill impact.

Ventilation and Insulation: The Unsung Heroes of Roof Longevity

The Mechanics of Attic Airflow

A balanced system employs soffit vents for intake and ridge vents for exhaust, creating a continuous upward draft. Without proper airflow, heat and moisture accumulate, leading to:

Ice dam formation during winter freezes
Delamination of plywood deck layers
Premature shingle blistering

HEP’s Holistic Approach

During a roof replacement, HEP evaluates existing insulation and venting. If insufficiencies are discovered, the company recommends:

Adding baffles to maintain clear intake pathways
Upgrading attic insulation to an R-value suited for Tennessee’s climate zone
Installing powered or solar attic fans where passive systems are impractical

This comprehensive view ensures the new roof performs at peak efficiency throughout its lifespan.

Gutter Integration and Water Management

Protecting Foundations and Landscaping

A high-performing roof relies on a coherent drainage plan. HEP examines gutter capacity, downspout placement, and grading around the home. Where upgrades are needed, seamless aluminum gutters are offered in:

5-inch K-style for standard residential applications
6-inch profiles for larger roof surfaces or heavy rainfall areas

HEP also installs gutter guards compatible with shingles or standing seam metal to prevent clogs from Ooltewah’s abundant oak and maple leaves.

Storm Preparedness: Hardening Your Roof Before Severe Weather

Pre-Season Roofing Audits

In early spring and late fall, HEP offers auditing services that check for:

Sealant adhesion at vents and stacks
Nail back-outs that create potential uplift points
Early granule loss indicating UV degradation

Impact-Reduction Upgrades

Homeowners concerned about tornado-spawned debris or large hail can work with HEP to explore:

Reinforced starter strip systems that improve edge resistance
Class 4 impact-rated shingles or metal panels
Enhanced deck nailing patterns using ring-shank fasteners

These measures proactively defend against the most common storm threats in Southeast Tennessee.

Warranty Protection and Post-Installation Support

Manufacturer Coverage

Every shingle or metal system installed by HEP includes manufacturer warranties that range from 30 years to limited lifetime coverage. Registering these warranties is handled directly by HEP, ensuring homeowners receive full documentation without extra steps.

Workmanship Assurance

Beyond product warranties, HEP guarantees installation quality. Should any defect related to workmanship arise during the warranty period, HEP schedules repairs promptly and documents the root cause to prevent recurrence.

Routine Maintenance Plans

To extend the lifespan of a new roof, HEP offers periodic maintenance programs that encompass:

Annual inspection of flashing, vents, and seals
Debris removal from valleys and gutters
Minor caulking touch-ups where thermal movement has created gaps

By entrusting ongoing care to HEP, homeowners maintain peak roof performance and safeguard warranty validity.

Differences Between Re-Roofing and Full Replacement

Overlay Limitations

An overlay, or re-roofing, involves installing new shingles atop an existing layer. While this method may appear less disruptive, Ooltewah’s humid climate and frequent storms make overlays a temporary solution at best. Problems often include:

Trapped moisture leading to deck rot
Increased weight stressing truss systems
Inability to inspect and repair hidden deck damage

Advantages of Complete Replacement

HEP advocates full tear-off roof replacement for:

Accurate deck assessment
Compliance with shingle manufacturer installation guidelines
Enhanced ventilation opportunities

By removing all previous materials, HEP builds a roofing system that performs as a cohesive shield rather than a patchwork of old and new layers.

Enhancing Home Value and Curb Appeal

Market Perception in Ooltewah

Real-estate agents frequently cite a new roof as a top factor in boosting listing attractiveness. A recent roof replacement with modern materials can:

Accelerate time on market
Increase appraisal values
Signal to buyers that the home has been well maintained

Architectural Color and Texture Choices

HEP’s design consultants assist homeowners in selecting shingle colors that harmonize with brick, siding, or natural stone. For metal roofs, matte, high-gloss, and textured finishes are available, allowing creation of distinctive aesthetic statements that complement Ooltewah’s varied architectural landscape.

The Timeline: What Homeowners Can Expect

Day 1 Morning: Crew arrival, site protection setup, material staging
Day 1 Afternoon: Full tear-off, deck repairs, underlayment installation
Day 2: Shingle or panel installation, flashing integration, ridge vent placement
Day 3: Punch list completion, magnetic sweep, dumpster removal, final walkthrough

Most single-story homes are completed in two workdays, while larger or steeper roofs may require additional time. Inclement weather is monitored closely, and schedules adjust to ensure quality and safety remain uncompromised.

Sustainability and Energy Efficiency

Cool Roof Technologies

Reflective asphalt shingles and energy-star rated metal coatings can reduce attic temperatures by up to 20°F, easing strain on HVAC systems during Ooltewah’s humid summers. HEP offers these options to homeowners prioritizing energy savings and environmental responsibility.

Recycling Commitment

Old asphalt shingles are ground into aggregate for roadway paving or new roofing materials whenever local facilities accept them. Metal roofing panels enjoy nearly 100% recyclability. HEP coordinates all recycling logistics, turning roof replacement into an opportunity for sustainable home improvement.

Preparing for Your HEP Roof Replacement

Homeowner Checklist

Secure wall hangings to prevent vibrations from dislodging items
Relocate vehicles from driveway and garage to provide clear access
Notify neighbors of upcoming work as a courtesy
Provide an outdoor power outlet if available for crew tools

Pet and Family Considerations

During tear-off, noise levels increase significantly. Planning pet accommodations and informing children about safety boundaries enhances comfort and safety for everyone involved.

Long-Term Care Tips After Installation

Routine Visual Checks

Every season, conduct ground-level inspections looking for:

Discolored or missing shingles
Sagging gutters or downspouts
Debris accumulation in valleys

Professional Inspections

Schedule professional evaluations every 3–5 years, or after severe weather events, to catch minor issues before they escalate.

Gutter Maintenance

Clean gutters twice annually to maintain unobstructed water flow and prevent fascia damage.

Conclusion: Trust HEP for Lasting Roof Replacement Excellence in Ooltewah

With its convergence of craftsmanship, local expertise, and unwavering attention to detail, HEP delivers roof replacement solutions designed to excel in Ooltewah’s demanding climate. The company’s holistic approach—from precise ventilation calibration to debris-free clean-up—ensures that each homeowner receives a roofing system built for longevity, beauty, and value. Choose HEP to secure your home’s most critical asset and enjoy peace of mind through every season the Tennessee Valley offers.