Reliable Heating
Reliable Heating | Heating and Air Conditioning | Ooltewah
Whether you’re bracing for a frosty Appalachian cold snap or trying to escape the muggy Tennessee summer, HEP has Ooltewah covered with dependable heating and air conditioning solutions. Our certified technicians arrive on time, diagnose issues quickly, and offer clear, upfront pricing, so you’re never left guessing about your comfort or your budget. From energy-efficient system installations to precision tune-ups that keep utility bills low, we bring decades of expertise and a neighborly attitude to every call.
Homegrown right here in the Chattanooga area, HEP knows the local climate—and the local community—better than anyone. We stock our service vans like rolling warehouses to resolve most problems on the spot, and we back our workmanship with guarantees you can trust. When you want year-round peace of mind, choose the team Ooltewah families rely on for heating and air conditioning excellence.
FAQs
What heating and air-conditioning services do you provide in Ooltewah?
We handle the full spectrum of residential and light-commercial HVAC needs, including new system installation, replacement of outdated furnaces and air conditioners, 24/7 emergency repairs, seasonal tune-ups, indoor air-quality upgrades, ductwork design and sealing, smart-thermostat integration, and energy-efficiency consultations. All work is performed by licensed, NATE-certified technicians who are familiar with the specific climate conditions in Ooltewah and Hamilton County.
How fast can you respond if my heater or AC stops working?
Because we keep fully stocked service vehicles in the Ooltewah area, our on-call technicians can usually arrive within 1–3 hours of your call—often sooner during normal business hours. For true emergencies (no heat in freezing weather, or AC failure during extreme heat), we offer 24/7 dispatch and will prioritize your visit to restore comfort and safety as quickly as possible.
Which HVAC brands do you service and install?
We are a certified dealer for leading manufacturers such as Trane, Carrier, Lennox, Rheem, and Goodman, but our training covers nearly every major brand on the market. Whether you own a Bryant heat pump, a York gas furnace, or a Daikin mini-split, we have the parts, tools, and expertise required to service or replace it without voiding any existing warranties.
How do I decide between repairing and replacing my HVAC system?
Our technicians perform a detailed inspection that looks at age, efficiency rating, frequency of past repairs, current energy bills, and the cost of needed parts. As a rule of thumb, if your unit is over 12–15 years old and a repair will cost more than 30–40 % of the price of a new high-efficiency system, replacement is usually the smarter investment. We’ll provide a side-by-side cost-of-ownership comparison so you can make an informed decision.
Do you offer maintenance plans, and what do they include?
Yes. Our Comfort Club maintenance plan includes two precision tune-ups per year (one heating, one cooling), priority scheduling, no-overtime emergency service, a 10–15 % discount on repairs, and documented inspection reports that help maintain manufacturer warranties. Regular maintenance can increase system efficiency by up to 20 % and extend equipment life by several years.
Are there rebates or financing options available for new HVAC installations in Ooltewah?
Absolutely. We partner with TVA’s EnergyRight program, EPB, and local utility providers to secure rebates on qualifying high-efficiency heat pumps and air conditioners—sometimes up to $500 per system. We also offer flexible financing through Synchrony and Wells Fargo with promotional 0 % APR terms for eligible customers. Our team will handle all paperwork and guide you through the application process to maximize savings.