- HEP
- Electrical Solutions
Electrical Solutions
Electrical Solutions | Electrical | Ooltewah
When lights flicker or outlets fail, Ooltewah homeowners trust HEP’s electrical experts to restore peace of mind fast. Our licensed technicians arrive with fully stocked trucks, clean work boots, and the friendly attitude you expect from a neighbor. From panel upgrades to smart-home integrations, we deliver precision workmanship that keeps your home efficient, safe, and code-compliant—without surprise fees or pushy upsells.
Whether you need a quick repair, a whole-house surge protector, or a complete remodel, HEP tailors solutions to fit your schedule and budget. We back every electrical service with transparent pricing, iron-clad warranties, and 24/7 emergency support, so you can focus on living comfortably while we keep the current flowing.
FAQs
What types of electrical services do you provide in Ooltewah?
We handle a full range of residential and light-commercial electrical needs, including new construction wiring, panel upgrades, lighting design and installation, outlet and switch additions, whole-home surge protection, EV-charger circuits, generator interlock systems, code compliance corrections, and troubleshooting/repair of existing wiring issues.
Are your electricians licensed, insured, and familiar with local codes?
Yes. Every technician holds a Tennessee state electrical license, carries full liability and workers’ compensation coverage, and receives ongoing training in the National Electrical Code (NEC) as well as the specific amendments adopted by Hamilton County and the City of Ooltewah. This ensures work that meets or exceeds all safety and permitting requirements.
Do you offer 24/7 emergency electrical service?
Absolutely. Power losses, smoking panels, sparking outlets, and storm damage can’t wait. Our on-call team is available around the clock and can typically arrive anywhere in Ooltewah within 60–90 minutes. We bring a fully stocked service van so most emergencies can be resolved on the first visit.
How do I know if my home needs a panel upgrade or rewiring?
Common warning signs include frequent breaker trips, flickering lights, warm or buzzing outlets, use of multiple power strips, a panel older than 25-30 years, or insurance companies requesting an update. We provide a free on-site assessment using load-calculation software and infrared scanning to determine whether a simple repair, a larger service upgrade, or a full rewiring is the safest and most cost-effective solution.
What is your pricing structure and do you give estimates before work begins?
Service calls start with a low diagnostic fee that is waived if you approve the repair. For installations and larger projects, we provide written, itemized quotes upfront—no hourly surprises. We also offer flat-rate pricing for common tasks like ceiling-fan installs, GFCI replacements, and outlet additions, plus financing options for larger upgrades.
Do you guarantee your workmanship and the parts you install?
Yes. All labor is backed by a 2-year workmanship warranty, and we honor the manufacturer’s warranty on all materials we supply—typically 1-10 years depending on the product. If any issue related to our work arises within the warranty period, we’ll return promptly at no cost to repair or replace the component.