Professional Service

HEPProfessional Service

Professional Service | HVAC Unit Replacement | Heating and Air Conditioning | Oneida

When steamy summers or frosty winters settle over Oneida, homeowners turn to HEP’s seasoned technicians for fast, courteous relief. Our team arrives on time, inspects your system with state-of-the-art diagnostics, and walks you through transparent options that match your comfort goals and budget. From removing outdated equipment to sizing, installing, and fine-tuning the latest high-efficiency models, we handle every detail so you can get back to enjoying a perfectly balanced indoor climate.

Choosing HEP for your HVAC unit replacement means tapping into decades of local expertise, backed by honest pricing and a satisfaction guarantee. We recycle old components responsibly, register new warranties for you, and program smart thermostats that cut energy costs from day one. Ready to breathe easier? Call or click today and feel why neighbors across Oneida say, “Happy HEP, happy home!”

FAQs

How do I know it’s time to replace my HVAC unit in Oneida?

Most systems last 12–15 years in Central New York’s four-season climate. You should consider replacement if your unit is over a decade old, needs frequent or costly repairs, struggles to maintain temperature during Oneida’s hot, humid summers or frigid winters, uses the phased-out R-22 refrigerant, or causes a noticeable spike in utility bills. A professional load calculation and inspection will confirm whether repair or full replacement is the most cost-effective choice.

What types of HVAC systems can you replace or install?

We service and install high-efficiency gas or oil furnaces, central air conditioners, air-source and cold-climate heat pumps, ductless mini-split systems, packaged rooftop units, and dual-fuel (hybrid) systems. All equipment we offer is ENERGY STAR®-rated, meets New York State energy codes, and is sized specifically for the square footage and insulation levels common to homes and small businesses in Oneida.

How long does an HVAC replacement typically take?

A straightforward like-for-like replacement usually takes one working day—arrival in the morning, safe removal of old equipment, new unit set, electrical/gas connections, duct and refrigerant line tie-ins, vacuum testing, refrigerant charge, thermostat setup, and final startup by late afternoon. If you need duct modifications, line-set rerouting, or building-department permitting, plan on one to two additional days. We schedule inspections with the City of Oneida code office so you don’t have to.

Will a new HVAC system really lower my energy bills?

Yes. Modern air conditioners now reach SEER2 ratings of 15–20, and furnaces offer 95–98% AFUE compared with 10–12 SEER and 70–80% AFUE equipment installed 15 years ago. In Oneida’s mixed-heating climate, that typically translates to 20–40% savings on annual utility costs. Variable-speed compressors and ECM blower motors also improve comfort by reducing temperature swings and humidity levels.

Do you offer financing or rebates for HVAC replacements in Oneida?

Absolutely. We partner with several lenders to provide low-interest and 0% promotional financing for qualified homeowners. In addition, NYSERDA’s EmPower+ and National Grid’s energy-efficiency programs often provide cash incentives for high-efficiency heat pumps and furnaces. Federal tax credits under the Inflation Reduction Act (up to $2,000 for heat pumps and $600 for furnaces, thermostats, or electrical upgrades) may also apply. Our team completes all rebate paperwork on your behalf.

What kind of warranty and ongoing maintenance support do you provide?

All replacement units come with a 10-year manufacturer parts warranty and up to a 10-year labor warranty when you enroll in our annual maintenance plan. We register your equipment with the manufacturer, provide a written certificate of warranty, and perform a complimentary tune-up after the first heating and cooling seasons. Our Comfort Club plans include priority service, discounted repairs, and biannual inspections to keep your new system running at peak efficiency.

HEP
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(423) 819-7773