Exceptional Performance

HEPExceptional Performance

Exceptional Performance | Generators | Electrical | Oliver Springs

When the Tennessee hills whip up a surprise storm and the grid goes dark, Oliver Springs homeowners and businesses turn to HEP’s Exceptional Performance Electrical team for peace of mind. Our certified technicians size, install, and maintain dependable generators that start in seconds, keeping your HVAC humming, refrigerators cold, and critical systems online without a hiccup. From compact residential units to robust commercial setups, we handle every detail—permits, wiring, fuel connections—so you can relax knowing reliable backup power is already in place.

What sets us apart is service that never sleeps. Call day or night and you’ll reach a local expert ready to troubleshoot, schedule preventive maintenance, or walk you through the latest smart-monitoring options. Backed by transparent pricing, industry-leading warranties, and a genuine commitment to our community, HEP delivers the kind of neighborly care that makes outages feel like minor blips instead of major crises.

FAQs

What types of generators do you install and service in Oliver Springs?

We install and service a full range of residential and light-commercial standby generators, including natural gas, propane, and diesel models from leading manufacturers such as Generac, Kohler, and Cummins. We also handle portable generators, inverter units, and PTO (power take-off) generators for agricultural applications.

How do I determine the right generator size for my home or business?

Our certified electricians perform a free on-site load analysis, calculating the wattage required to keep your essential circuits—or your entire property—running during an outage. We consider HVAC systems, refrigeration, medical equipment, and any sensitive electronics, then recommend a generator (usually between 7 kW and 150 kW) that meets both your power needs and budget.

What is included in your generator installation service?

We provide a turnkey solution: permitting, concrete pad or mounting system, fuel line hookup, automatic transfer switch, electrical panel integration, start-up testing, and owner orientation. We coordinate with local inspectors and utility providers in Oliver Springs to ensure your system is compliant with NEC, state, and manufacturer guidelines.

How often should a standby generator be maintained?

Manufacturers recommend a full maintenance visit every 6–12 months or after every 200 hours of use, whichever comes first. Our maintenance plans cover oil and filter changes, spark plug and air filter replacement, battery load testing, firmware updates, valve adjustments (for some models), and a comprehensive operational test to catch issues before they become costly repairs.

Will a generator increase my property’s value or insurance rates?

A professionally installed standby generator can boost property value by 3–5 % in most markets because it adds resiliency and convenience. Insurance premiums typically remain unchanged or may even drop if your insurer offers a credit for owning backup power that safeguards against loss. We’re happy to provide documentation for your insurance carrier.

Do I need a permit or inspection for a generator installation in Oliver Springs?

Yes. Anderson County and the City of Oliver Springs require electrical and, in some cases, gas permits for standby units. We handle the entire permitting process and schedule inspections with the local building department. All work is performed by licensed, insured electricians to ensure your generator is safe, code-compliant, and ready for any outage.

HEP
Book Online
(423) 819-7773