Commercial Plumbing Services
Commercial Plumbing Services | Commercial Plumbing | Plumbing | Newport
From bustling restaurants on the High Street to seafront hotels welcoming guests year-round, Newport businesses rely on plumbing that works flawlessly every day. HEP’s team of certified engineers specialises in commercial plumbing, delivering swift diagnostics, transparent quotes, and workmanship that stands up to heavy footfall and strict regulations. Whether you’re planning a full fit-out, upgrading old pipework, or facing an unexpected leak at dawn, we arrive equipped and ready, minimising downtime so you can keep serving your customers.
Our locally based fleet offers 24/7 emergency response, preventative maintenance plans, and cutting-edge solutions like water-saving fixtures and smart monitoring systems. With decades of experience across offices, healthcare facilities, industrial units, and retail spaces, we know Newport’s codes, suppliers, and unique coastal challenges inside out. Choose HEP for commercial plumbing that’s reliable, compliant, and tailored to the heartbeat of your business.
FAQs
What types of commercial properties do you service in Newport?
We work with the full spectrum of commercial premises across Newport, including offices, retail units, restaurants, hotels, schools, medical clinics, industrial facilities, and multi-unit residential blocks. Whether you operate from a heritage building on High Street or a modern warehouse on the outskirts, our technicians have the tools and expertise to handle the specific plumbing demands of each environment.
Are you available for emergency call-outs outside normal business hours?
Yes. Plumbing failures don’t keep to a 9-to-5 schedule, so neither do we. Our emergency team is on standby 24 hours a day, 365 days a year, and can usually be on site anywhere in Newport within one hour of your call. We arrive with fully stocked vans to carry out initial repairs immediately and minimise downtime for your business.
Can you manage large-scale plumbing installations for new commercial construction projects?
Absolutely. Our project division works directly with developers, main contractors, and architects to design, supply, and install complete plumbing systems for new builds, refurbishments, and extensions. We handle everything from water mains and boosted cold-water sets to commercial-grade hot-water plant, drainage, and sanitaryware. Detailed CAD drawings, method statements, and risk assessments are provided as standard.
Do you offer preventative maintenance contracts for Newport businesses?
Yes. A planned preventative maintenance (PPM) contract helps you avoid disruptive breakdowns and stay compliant with regulations. We tailor each schedule to your site, carrying out regular inspections, valve checks, pipework assessments, water heater servicing, backflow prevention testing, and flushing programmes. All visits are logged digitally, giving you an auditable record for insurers and environmental health officers.
How quickly can you attend my site in the Newport area?
Because our engineers are based within Newport and the wider Gwent region, we can reach most commercial sites—including Celtic Business Park, Newport Retail Park, and the city centre—within 30–60 minutes for emergencies. For scheduled work, we can usually offer same-week appointments and will always agree a precise arrival window so you’re not left waiting.
Are your plumbers certified and compliant with local regulations?
Every engineer holds the relevant City & Guilds or NVQ plumbing qualifications, along with up-to-date CSCS and Safety Passport cards. We are Gas Safe registered for all commercial gas work and carry public/employee liability insurance to £10 million. Our work adheres to Water Supply (Water Fittings) Regulations 1999 and Newport City Council building control requirements, ensuring your installation passes all inspections first time.